Hi,

the procedure of password reset depends on the MX version.
Please look below or you can find it on docs.imperva.com:


	

reset the admin password to admin12:





Steps

	

 

1. Login to the MX via SSH as user root (or through another user and elevate) 
2. Run the command "su - oracle"
3. Login to the local database by running the command "sqlplus secure/<password of secure user>". For example:

"sqlplus secure/webco123"

4. Enter the following query on the SQL> prompt:

UPDATE SECURE.CONF_SECURE_MEMBERS SET password = '1844156d4166d94387f1a4ad031ca5fa'  WHERE dn = 'admin';

commit;

5. Type Exit to exit the sqlplus prompt then Exit again to return to the root unix prompt
6. Restart the MX server.
"impctl server restart"

Now you can go to the Web interface and enter admin as the user, and admin12 as the password.

_________________

If you'd like to change the password to "webco123", replace the above query with:

UPDATE SECURE.CONF_SECURE_MEMBERS SET password = 'c803ac767fddcdfc230a31c98ed27745'  WHERE dn = 'admin';

commit;

*For v13.3 and above use the following: 
UPDATE SECURE.CONF_SECURE_MEMBERS SET password = '$2a$07$zFlZZFscmZuxCIltoclHk..NuPzrZTUHl3BhkQW5ImwiJiURgO9LC' WHERE dn = 'admin'; 

commit;