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download gateway tech info via CLI

  • 1.  download gateway tech info via CLI

    Posted 29 days ago
    Hi Impervians,

    Is there a way to extract or download the gateway tech info via CLI?

    Thanks,
    A
    #On-PremisesWAF(formerlySecuresphere)

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    Angfe Landagan
    Sr. Solutions Engr
    Philippines
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  • 2.  RE: download gateway tech info via CLI

    Posted 29 days ago
    Hi,

    Yes, you can.
    First - you have to login as root to the gateway via ssh. Go to the root account.
    Next - write command: impctl support get-tech-info --last-server-archives=5 --case-number=123456
    Collect the generated file from /var/tmp/ or /tmp and send it to support.

    Please look to the docs:
    https://docs.imperva.com/howto/9451c27f




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    Karol Gruszczynski
    IT SECURITY EXPERT
    Trafford IT
    Warsaw
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