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Gateway unsynchronized

  • 1.  Gateway unsynchronized

    Posted 04-16-2020 11:25
    What could possibly be reasons for gateways getting unsynchronized with MX.
    #All Imperva

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    SC
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  • 2.  RE: Gateway unsynchronized

    CHAMPION
    Posted 04-17-2020 09:18
    Hello, look at your NTP. Usually, I configure MX as the first NTP for GW, and the company's NTP as the second NTP.
    So NTP of GW: 1. IP of MX
                             2. IP of NTP

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    Sabajete Elezaj
    SNT Albania
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  • 3.  RE: Gateway unsynchronized

    Posted 04-17-2020 10:56
    Alright, I'll check it. Is there any way to force sync gateways with MX.

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    Shantanu Chaurasia
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  • 4.  RE: Gateway unsynchronized

    Posted 04-21-2020 11:01
    I found a link that shows how to sync gateway with MX.
    https://imperva.my.salesforce.com/articles/Solution/ErrorMessage--How-do-I-Resolve-the-error-Gateway-Reverted-to-Last-Known-Good-Configuration?popup=true

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    Shantanu Chaurasia
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  • 5.  RE: Gateway unsynchronized

    Posted 06-12-2021 06:40
    Hi,

    Can any one help me, how can i check the NTP Status ?

    Like the time showing in MX or GW is being synchronized from NTO server or just local device time ?

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    Pradeep Kumar Mall
    Professional Services Consultant
    Dubai
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  • 6.  RE: Gateway unsynchronized

    Imperva Employee
    Posted 06-14-2021 10:45
    Hello,

    This is managed via impcfg under Manage Platform > Manage time 

    Please see the functionality map located at: https://docs.imperva.com/bundle/v12.6-administration-guide/page/8738.htm 


    Thanks.


  • 7.  RE: Gateway unsynchronized

    Posted 06-15-2021 02:11
    Hey Jaired,

    Thanks for your time and shaing the details, but I am looking for command to check the NTP time Sync status.

    with command 'date' we can see the present date and time of appliance, bu thow can we verify that the time shown if synced through NTP server or showing genral applaince time.


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    Pradeep Kumar Mall
    Professional Services Consultant
    Dubai
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