Imperva Cyber Community

Back to discussions
Expand all | Collapse all

how to restore the bootstrap.xml file if in case of any corruption and the gateway system is not booting up.

  • 1.  how to restore the bootstrap.xml file if in case of any corruption and the gateway system is not booting up.

    Posted 03-06-2021 13:19

    #DatabaseActivityMonitoring

    ------------------------------
    MOORTHY ETTIYANNAN
    dba/dam
    IHIS
    Singapore
    ------------------------------


  • 2.  RE: how to restore the bootstrap.xml file if in case of any corruption and the gateway system is not booting up.

    CHAMPION
    Posted 03-09-2021 16:39
    Is the gateway not booting, or is Securesphere not starting?
    Either problem you should open a support ticket to get assistance.

    If you want to proceed at your own risk then --
      If SecureSphere is not starting  --
    • In /opt/SecureSphere/etc there should be at least one backup of the bootstrap.xml.
    • I have a bootstrap.xml.cron_backup file that is an exact copy.
    • You may be able to copy that to the original name
    • Then restart SecureSphere
    If the gateway is not booting, you may need to rebuild and add the gateway as existing. 
    See the admin guide section on Replacing a Faulty Gateway or Upgrading to a New Gateway Model

    Either way, I would recommend to get support involved

    ------------------------------
    Robert Miller
    Senior Cybersecurity Engineer
    Bank of the West
    Lavista NE
    ------------------------------

    Original Message