Imperva Cyber Community

Expand all | Collapse all

Sales Team

  • 1.  Sales Team

    Posted 09-14-2020 12:36
    Has anyone else had difficulty getting someone from Sales to return their emails and phone calls?  I want to add services to my account and every time I try to contact sales, my sales rep is changed and it takes weeks before I get a response.  I try calling the toll free number and select 1 for sales but I get either voicemail or silence.

    Ed
    #CloudWAF(formerlyIncapsula)

    ------------------------------
    Edward Manteuffel
    InterCambio Express, Inc.
    Elkhart IN
    ------------------------------


  • 2.  RE: Sales Team

    Community Manager
    Posted 09-14-2020 12:36
    @Edward Manteuffel send me a note directly and I will make sure you get taken care of. christopher.detzel@imperva.com

    ------------------------------
    Christopher Detzel
    Community Manager
    Imperva
    ------------------------------



  • 3.  RE: Sales Team

    Community Manager
    Posted 09-14-2020 12:55
    @Edward Manteuffel

    You should have an email from you sales person, Jami, in your inbox. My apologies for the inconvenience.  ​

    ------------------------------
    Christopher Detzel
    Community Manager
    Imperva
    ------------------------------



  • 4.  RE: Sales Team

    Posted 09-14-2020 14:40
    Thanks Christopher, I got the email.

    ------------------------------
    Edward Manteuffel
    InterCambio Express, Inc.
    Elkhart IN
    ------------------------------