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We are trying to update the MX HA to a version 126.96.36.199 in the laboratory, however we are getting the following error ssh must be configured for both 'root' and 'oracle' on both servers, the following command was run with the Primary and secondary IP impctl hardening config --root-source-ip-exception = "source ip address but it still does not allow the update, the truth support has not entered to validate, and they have not indicated what steps to follow why so much in the laboratory as in production the failure is the same. I appreciate your help
--root-source-ip-exception = is just used for allowing ssh access from certain ip addresses. Check if MX has ssh account for root and oracle.
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