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RAGENT | RHEL 7.5 | Postgres DB

  • 1.  RAGENT | RHEL 7.5 | Postgres DB

    Posted 04-29-2020 09:24
    Hello All,

    which_ragent_package tool is not working on RHEL 7.5 version having Postgres DB.have tried all with all version i.e. 12.0,13.0,14.0 with all possible P&C.

    Regards,
    Amit
    #DatabaseActivityMonitoring

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    Amit kumar
    MTIN
    New Delhi
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  • 2.  RE: RAGENT | RHEL 7.5 | Postgres DB

    Imperva Employee
    Posted 04-29-2020 12:03
    Hi Amit,
    is this x64 platform?
    Can you make sure? Currently we only support x64.

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    Gil Adani
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  • 3.  RE: RAGENT | RHEL 7.5 | Postgres DB

    Posted 04-30-2020 03:24
    Hi Gil,

    its x64 only.

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    amit kumar
    M Tech Solutions
    New Delhi
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  • 4.  RE: RAGENT | RHEL 7.5 | Postgres DB

    Imperva Employee
    Posted 04-30-2020 08:24

    Hi Amit,

    What's the kernel version (uname -a) ? 

    I suggest opening a support ticket. If this is RHEL 7.5 then it should be supported and require some debugging. 



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    Gil Adani
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  • 5.  RE: RAGENT | RHEL 7.5 | Postgres DB

    Community Manager
    Posted 04-30-2020 08:29
    @amit kumar One suggestion is to provide the output of uname -a and all files whose name is by this format /etc/*release* . ​ If you still have issues, as @Gil Adani mentioned, you should get it debugged by the support team. ​​You can create a support ticket here.

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    Christopher Detzel
    Community Manager
    Imperva
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  • 6.  RE: RAGENT | RHEL 7.5 | Postgres DB

    Posted 04-30-2020 08:50
      |   view attached
    Hello Sir,

    Please find enclosed the required screenshot.
    is there any document to check which postgres version imperva support

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    Amitk
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  • 7.  RE: RAGENT | RHEL 7.5 | Postgres DB

    Community Manager
    Posted 04-30-2020 14:06
    @amit kumar  Your screenshot shows that this is PPC (power architecture by IBM) and not x86_64 by intel. RHEL7 on PPC is not supported.

    You can create a feature request here

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    Christopher Detzel
    Community Manager
    Imperva
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  • 8.  RE: RAGENT | RHEL 7.5 | Postgres DB

    Posted 04-30-2020 15:00
    Thanks Chris, is there any workaround available?

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    Amitk
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  • 9.  RE: RAGENT | RHEL 7.5 | Postgres DB

    Community Manager
    Posted 04-30-2020 16:46
    @amit kumar I'm not sure of any workarounds. I would talk to the support team mentioned in one of the posts above and see if they have a viable workaround.  ​

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    Christopher Detzel
    Community Manager
    Imperva
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  • 10.  RE: RAGENT | RHEL 7.5 | Postgres DB

    Posted 29 days ago
    sure Chris thank you very much

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    Amitk
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