Imperva Cyber Community

⭐Imperva Insights: How to install and update the latest Agent Compatibility Package

  • 1.  ⭐Imperva Insights: How to install and update the latest Agent Compatibility Package

    Community Manager
    Posted 01-10-2020 10:32
    Let's end the week with a #On-PremisesWAF(formerlySecuresphere) #ImpervaInsights! What is another frequently asked question our Support team received recently? ​​

    I am having issues installing and updating the Agent Compatibility Package (ACP). Can someone help?


    **Here is one answer. If you have had other experiences and found other ways to do this, please share.

    Please note: Available only for V12.0 and newer


    We find that many users will see the following errors in agents' logs:



    Here's how you can update the ACP:

    Manual import

    Download ACP from FTP: /Downloads/SecureSphere_Agents/ACP/

    Import in MX

    Under Software Update > More ..." TAB : Import Agent Compatibility Package

    The package will be distributed automatically to all Agents upon Import.



    Import in SOM

    • Under Setup -> Settings: Agent Compatibility Package Management
      • The package will be distributed automatically to all registered MXs

    #On-PremisesWAF(formerlySecuresphere)

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    Christopher Detzel
    Community Manager
    Imperva
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