Hi Yifan,
I could be a lot of problems.
Could you tell me more about your installation? - DAM/WAF, DAM+WAF, how many gateways, agents, and audit policies
I would check the MX configuration below:
1. How much RAM did you allocate? - it should be 32GB - db oracle loves a lot of memory :)
2. Check the DNS servers connection
3. Check free space on HDD -> df -h
4. How many processors did you allocate? should be 4
5. Clear cache on your Web browser. Try to use it in incognito mode.
6. Think about upgrading -> It's not the best version.
7. look at logs -> download MX Tech Info
If you need more help you can contact me directly. We can join to ZOOM meeting. I'll send you my email in private message.
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Karol Gruszczyński
IT Security Expert
Trafford IT
Warsaw
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Original Message:
Sent: 05-11-2022 01:03
From: Yifan Yuan
Subject: On-prem WAF MXV14 Web-GUI - Troubleshooting tips?
Such as title,After clicking the tab, the response time is long,Does anyone know why?
this is cpu and Memory situation.
#On-PremisesWAF(formerlySecuresphere)
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Yifan Yuan
SE
shenzhen
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