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/opt/imperva/ragent directory keeps disappearing

  • 1.  /opt/imperva/ragent directory keeps disappearing

    Posted 26 days ago
    The directory structure for Imperva (/opt/imperva/ragent) keeps disappearing on our Solaris servers The kernel version for Solaris 11.4.20.4.0 and the Imperva version is Version: 14.1.0.20.5 Release: 578723. Sometimes that whole directory just disappears from the server and I will have to reinstall imperva. Has anybody seen this before? I don't know what the issue is.
    #API Security
    #Attack Analytics
    #Bot Management
    #Cloud WAF (formerly Incapsula)
    #Cloud Data Security
    #Content Delivery Network
    #DatabaseActivityMonitoring
    #Data Masking (formerly Camouflage)
    #Data Risk Analytics (formerly CounterBreach)
    #DDoS Protection for Networks
    #DDoS Protection for Websites
    #Load Balancer
    #On-PremisesWAF(formerlySecuresphere)
    #RASP
    #All Imperva

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    Tyrone Billups
    Ally Financial
    Charlotte NC
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  • 2.  RE: /opt/imperva/ragent directory keeps disappearing

    Imperva Employee
    Posted 25 days ago
    This is not normal behavior. I would look in the audit file to see what is deleting the directory. If the audit is not enabled, enable it and monitor.

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    Scott Morgan
    Impreva
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  • 3.  RE: /opt/imperva/ragent directory keeps disappearing

    Community Manager
    Posted 25 days ago
    @Tyrone Billups, in addition to what @Scott Morgan said, @Pal Balint mentioned to me that you might try upgrading your agent. The one you have might be an older version. ​​​He said: First, you should run the which_agent_package.sh on that Solaris node that tells the latest version of Agent that's supported by the OS. 

    I hope this helps. 


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    Christopher Detzel
    Community Manager
    Imperva
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  • 4.  RE: /opt/imperva/ragent directory keeps disappearing

    Impervian
    Posted 18 days ago
    Are the servers part of a Solaris cluster, if so is it possible that one global zone on a physical server in the cluster does not have Imperva installed?

    Is /opt/imperva/ragent on a separate filesystem, and the mount point is having issues?

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    Robert Miller
    Bank of the West
    Omaha NE
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