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/opt/imperva/ragent directory keeps disappearing

  • 1.  /opt/imperva/ragent directory keeps disappearing

    Posted 05-07-2020 00:13
    The directory structure for Imperva (/opt/imperva/ragent) keeps disappearing on our Solaris servers The kernel version for Solaris and the Imperva version is Version: Release: 578723. Sometimes that whole directory just disappears from the server and I will have to reinstall imperva. Has anybody seen this before? I don't know what the issue is.
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    Tyrone Billups
    Ally Financial
    Charlotte NC

  • 2.  RE: /opt/imperva/ragent directory keeps disappearing

    Imperva Employee
    Posted 05-07-2020 13:18
    This is not normal behavior. I would look in the audit file to see what is deleting the directory. If the audit is not enabled, enable it and monitor.

    Scott Morgan

  • 3.  RE: /opt/imperva/ragent directory keeps disappearing

    Community Manager
    Posted 05-07-2020 13:39
    @Tyrone Billups, in addition to what @Scott Morgan said, @Pal Balint mentioned to me that you might try upgrading your agent. The one you have might be an older version. ​​​He said: First, you should run the on that Solaris node that tells the latest version of Agent that's supported by the OS. 

    I hope this helps. 

    Christopher Detzel
    Community Manager

  • 4.  RE: /opt/imperva/ragent directory keeps disappearing

    Posted 05-14-2020 13:01
    Are the servers part of a Solaris cluster, if so is it possible that one global zone on a physical server in the cluster does not have Imperva installed?

    Is /opt/imperva/ragent on a separate filesystem, and the mount point is having issues?

    Robert Miller
    Bank of the West
    Omaha NE