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Gateway X4510 disconnect to MXHA

  • 1.  Gateway X4510 disconnect to MXHA

    Posted 07-10-2020 07:49
      |   view attached
    Hi Team,

    I have a case describ as below:
    Gateway X4510 is status "disconnected" to MXHA (M160). Ping between 4 devices is OK. I had test unregister and join again but it is disconnect. The devices is running version 13.6.
    I attached a picture.

    Please help me this case.

    Thanks!

    #On-PremisesWAF(formerlySecuresphere)
    #On-PremisesWAF(formerlySecuresphere)

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    Tung Tom
    Ha Noi
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  • 2.  RE: Gateway X4510 disconnect to MXHA

    Imperva Employee
    Posted 07-10-2020 08:20
    HI
    If you can unregister / register a gateway - when registering gateway to MX-HA an entry has to be made in the bootstrap.xml file for each gateway per documentation.

    https://docs.imperva.com/bundle/v13.6-administration-guide/page/8601.htm

    regards.

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    Trevor Jackson
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