Imperva Cyber Community

Expand all | Collapse all

Hard reset IMPERVA SECURE SPHERE X2010

  • 1.  Hard reset IMPERVA SECURE SPHERE X2010

    Posted 15 days ago
    Hi,
    I'm having trouble logging into the  SECURE SPHERE X2010 device, the staff who were using it forgot the password and now we can't log in. Is there a way to reset the password? or if it is possible to do a hard reset to start from scratch?

    I will appreciate your responses.
    Best regards,
    Samuel D.
    #Advanced Bot Protection
    #API Security
    #Account Take Over
    #Attack Analytics
    #Cloud WAF (formerly Incapsula)
    #Cloud Data Security
    #Content Delivery Network
    #Database Activity Monitoring
    #Data Masking (formerly Camouflage)
    #Data Risk Analytics (formerly CounterBreach)
    #DDoS Protection for Networks
    #DDoS Protection for Websites
    #Imperva Agent
    #Load Balancer
    #On-PremisesWAF(formerlySecuresphere)
    #RASP
    #Imperva Agent for zOS
    #All Imperva

    ------------------------------
    Samuel Diaz
    SG
    Lima
    ------------------------------


  • 2.  RE: Hard reset IMPERVA SECURE SPHERE X2010

    Imperva Employee
    Posted 15 days ago
    Hi Samuel Diaz,

    please see the below links for help
    https://www.imperva.com/sign_in.asp?retURL=/articles/Procedure/Password--How-to-recover-and-reset-root-password-on-hardware-appliances
    https://www.imperva.com/sign_in.asp?retURL=/articles/Procedure/Password--How-to-modify-the-bootloader-password-on-the-system-after-initial-configuration-is-done

    ------------------------------
    Pal Balint
    ------------------------------



  • 3.  RE: Hard reset IMPERVA SECURE SPHERE X2010

    Posted 15 days ago
    Ther is procedure how to recovery root password. 

    https://www.imperva.com/login?retURL=%2farticles%2fProcedure%2fPassword--How-to-recover-and-reset-root-password-on-hardware-appliances

    Regards.
    LS

    ------------------------------
    Lukasz Sirega
    ------------------------------



  • 4.  RE: Hard reset IMPERVA SECURE SPHERE X2010

    Posted 15 days ago
    hi,
    Sorry, I can't see the link, a user asks me, I already registered but I didn't get the confirmation. I will be grateful if you copy the steps to perform here.
    Best Regards.
    Samuel Diaz

    ------------------------------
    Samuel Diaz
    SG
    Lima
    ------------------------------



  • 5.  RE: Hard reset IMPERVA SECURE SPHERE X2010

    Posted 15 days ago
      |   view attached
    In Attachment. 


    ------------------------------
    Lukasz Sirega
    ------------------------------