Imperva Cyber Community

communities_1.jpg
 View Only

  • 1.  Hard reset IMPERVA SECURE SPHERE X2010

    Posted 10-14-2020 12:53
    Hi,
    I'm having trouble logging into the  SECURE SPHERE X2010 device, the staff who were using it forgot the password and now we can't log in. Is there a way to reset the password? or if it is possible to do a hard reset to start from scratch?

    I will appreciate your responses.
    Best regards,
    Samuel D.
    #Advanced Bot Protection
    #API Security
    #Account Take Over
    #Attack Analytics
    #Cloud WAF (formerly Incapsula)
    #Cloud Data Security
    #Content Delivery Network
    #Database Activity Monitoring
    #Data Masking (formerly Camouflage)
    #Data Risk Analytics (formerly CounterBreach)
    #DDoS Protection for Networks
    #DDoS Protection for Websites
    #Imperva Agent
    #Load Balancer
    #On-PremisesWAF(formerlySecuresphere)
    #RASP
    #Imperva Agent for zOS
    #All Imperva

    ------------------------------
    Samuel Diaz
    SG
    Lima
    ------------------------------


  • 2.  RE: Hard reset IMPERVA SECURE SPHERE X2010

    Posted 10-14-2020 14:44
    Hi Samuel Diaz,

    please see the below links for help
    https://www.imperva.com/sign_in.asp?retURL=/articles/Procedure/Password--How-to-recover-and-reset-root-password-on-hardware-appliances
    https://www.imperva.com/sign_in.asp?retURL=/articles/Procedure/Password--How-to-modify-the-bootloader-password-on-the-system-after-initial-configuration-is-done

    ------------------------------
    Pal Balint
    ------------------------------

    Original Message


  • 3.  RE: Hard reset IMPERVA SECURE SPHERE X2010

    Posted 10-14-2020 14:46
    Ther is procedure how to recovery root password. 

    https://www.imperva.com/login?retURL=%2farticles%2fProcedure%2fPassword--How-to-recover-and-reset-root-password-on-hardware-appliances

    Regards.
    LS

    ------------------------------
    Lukasz Sirega
    ------------------------------

    Original Message


  • 4.  RE: Hard reset IMPERVA SECURE SPHERE X2010

    Posted 10-14-2020 15:41
    hi,
    Sorry, I can't see the link, a user asks me, I already registered but I didn't get the confirmation. I will be grateful if you copy the steps to perform here.
    Best Regards.
    Samuel Diaz

    ------------------------------
    Samuel Diaz
    SG
    Lima
    ------------------------------

    Original Message


  • 5.  RE: Hard reset IMPERVA SECURE SPHERE X2010

    Posted 10-15-2020 07:03
      |   view attached
    In Attachment. 


    ------------------------------
    Lukasz Sirega
    ------------------------------

    Original Message