Hi Scott
Thanks for your reply,
My Subsections are as follow:
1- SS-WAF-X251-R-SL1 Expire date is : 11-July-2019
2- SS-M12-R-SL1 Expire date is : 11-July-2019
3- SB-WAF-TRS-s5-R-TR0 Expire daye is : 11-July-2019
Now, in renew partner said that due to delay till July 11th 2020 I will have expiration date, Just 2 months!!! Is it true? For example for other devices like Fortinet, after Expiration date we lost maximum 6 months. Is there any document for expired subscriptions about Imperva products?
Anyway, my partner said that I have to buy 2 years subscription and must paid for 2 years!!!
Rgs
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Rayan Nasiri
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Original Message:
Sent: 05-12-2020 10:57
From: Scott Morgan
Subject: Renew Subscription
Hi Rayan,
I am not sure what you are asking. If your license is perpetual you can use WAF GW (securesphere WAF), however, no updates or support will be available. If the license is not perpetual, you will not be able to login and must get an active license.
Please contact your sales representative to renew. You can reply to this message privately and I can see who your representative is.
Thank you.
Scott
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Scott Morgan
Impreva
Original Message:
Sent: 05-12-2020 05:32
From: Rayan Nasiri
Subject: Renew Subscription
Hi,
I have SS-WAF-X251 -H1 device that with WAF module and Expire date on 7-Nov-2019. I need to renew and I want to know if I miss any activation time due to expired before?
Thanks
#All Imperva
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Rayan Nasiri
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