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Reporting for admins and customers

  • 1.  Reporting for admins and customers

    CHAMPION
    Posted 25 days ago
    How is everyone handling their Cloud WAF reports if you deal with "customer" sub accounts within your organizational structure? An example might be if you have defined sub-accounts for different organizations within your own master account, such as a sub-account for your Accounting department, or a sub-account for your Marketing department sites... how do you get things like the Weekly Reports out to these departments, and do you feel all of the information on the provided report is relevant? I have posted a request for consideration (linked below, so give it an upvote if you think it could be useful to you) to make this a bit more flexible from the console, so you can automate the reports and have a little configurability to these reports (within reason). This is fairly easy to do with the On-Premises SecureSphere, but reports such as these and the ability to tweak them and/or schedule them for specific users/EDLs seem to be missing from the Cloud product.

    https://imperva.uservoice.com/forums/924106-application-security/suggestions/41877880-customizable-weekly-and-or-monthly-reports-that

    How are you handling this, or is anyone distributing these reports outside of their admin group?

    Are we the only ones looking for/being asked to provide more flexible and automated reporting to our "customer" groups? :)
    #CloudWAF(formerlyIncapsula)

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    Jason Park
    County of Los Angeles
    CA
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  • 2.  RE: Reporting for admins and customers

    Imperva Employee
    Posted 25 days ago
    Hi Jason, 

    These are very clear use case of customization for the weekly report that needs to match to different teams with their roles.
    Unfortunately this weekly reporting feature does not support such detailed customization but Q1 2021 is coming with a new reporting tool and I would suggest reaching out to your account team to provide you and team the pre-GA demo in early Q1 time and get your feedback that could be the solution that you are looking from Imperva. 

    Thanks
    Abhishek

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    Abhishek Gupta
    Customer Success team
    Imperva
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