Imperva Cyber Community

Hi there
I hope you can help me.

I have a device mx which I do not have the passwords of admin or root.

My question is if there is a way to reset the admin and root account.
Do you know of any documentation link that I can consult for this?

Thanks in advance.

JN

To reset the admin password to SamplePassword123:

1. Login to the MX via SSH as user root (or through another user and elevate).
2. Run the command:

   su - oracle

3. Login to the local database by running the command "sqlplus secure/<password of secure user>". For example:

   sqlplus secure/OldPassword

4. Create a new password and hash it using the blowfish algorithm. For example, SamplePassword123 results in the hash: $2a$07$BpGXtpYkbz0bFtIS9NDX4OlDRfE/Fhb/xscFwN5lcXKq3Qb8mSQeu
5. Enter the following query on the SQL> prompt using the hashed password you created:

   UPDATE SECURE.CONF_SECURE_MEMBERS SET password = $2a$07$BpGXtpYkbz0bFtIS9NDX4OlDRfE/Fhb/xscFwN5lcXKq3Qb8mSQeu WHERE dn = 'admin';

   commit;

6. Type exit to exit the sqlplus prompt then exit again to return to the root unix prompt.

   Now you can go to the Web interface and enter admin as the user, and the new password you configured, in the above example SamplePassword123.

Hi there
I hope you can help me.

I have a device mx which I do not have the passwords of admin or root.

My question is if there is a way to reset the admin and root account.
Do you know of any documentation link that I can consult for this?

Thanks in advance.

JN

• Login to the MX via SSH as user root (or through another user and elevate)
• Run the command "su - oracle"
• Login to the local database by running the command
• "sqlplus secure/<password of user secure>". For example: sqlplus secure/webco123
• Enter the following queries on the prompt: 

• For for V13.2 and earlier 

• For for V13.3 and newer - the encryption string is different 

To reset the admin password to SamplePassword123:

1. Login to the MX via SSH as user root (or through another user and elevate).
2. Run the command:

   su - oracle

3. Login to the local database by running the command "sqlplus secure/<password of secure user>". For example:

   sqlplus secure/OldPassword

4. Create a new password and hash it using the blowfish algorithm. For example, SamplePassword123 results in the hash: $2a$07$BpGXtpYkbz0bFtIS9NDX4OlDRfE/Fhb/xscFwN5lcXKq3Qb8mSQeu
5. Enter the following query on the SQL> prompt using the hashed password you created:

   UPDATE SECURE.CONF_SECURE_MEMBERS SET password = $2a$07$BpGXtpYkbz0bFtIS9NDX4OlDRfE/Fhb/xscFwN5lcXKq3Qb8mSQeu WHERE dn = 'admin';

   commit;

6. Type exit to exit the sqlplus prompt then exit again to return to the root unix prompt.

   Now you can go to the Web interface and enter admin as the user, and the new password you configured, in the above example SamplePassword123.

Hi there
I hope you can help me.

I have a device mx which I do not have the passwords of admin or root.

My question is if there is a way to reset the admin and root account.
Do you know of any documentation link that I can consult for this?

Thanks in advance.

JN

• Login to the MX via SSH as user root (or through another user and elevate)
• Run the command "su - oracle"
• Login to the local database by running the command
• "sqlplus secure/<password of user secure>". For example: sqlplus secure/webco123
• Enter the following queries on the prompt: 

• For for V13.2 and earlier 

• For for V13.3 and newer - the encryption string is different 

To reset the admin password to SamplePassword123:

1. Login to the MX via SSH as user root (or through another user and elevate).
2. Run the command:

   su - oracle

3. Login to the local database by running the command "sqlplus secure/<password of secure user>". For example:

   sqlplus secure/OldPassword

4. Create a new password and hash it using the blowfish algorithm. For example, SamplePassword123 results in the hash: $2a$07$BpGXtpYkbz0bFtIS9NDX4OlDRfE/Fhb/xscFwN5lcXKq3Qb8mSQeu
5. Enter the following query on the SQL> prompt using the hashed password you created:

   UPDATE SECURE.CONF_SECURE_MEMBERS SET password = $2a$07$BpGXtpYkbz0bFtIS9NDX4OlDRfE/Fhb/xscFwN5lcXKq3Qb8mSQeu WHERE dn = 'admin';

   commit;

6. Type exit to exit the sqlplus prompt then exit again to return to the root unix prompt.

   Now you can go to the Web interface and enter admin as the user, and the new password you configured, in the above example SamplePassword123.

Hi there
I hope you can help me.

I have a device mx which I do not have the passwords of admin or root.

My question is if there is a way to reset the admin and root account.
Do you know of any documentation link that I can consult for this?

Thanks in advance.

JN

• Login to the MX via SSH as user root (or through another user and elevate)
• Run the command "su - oracle"
• Login to the local database by running the command
• "sqlplus secure/<password of user secure>". For example: sqlplus secure/webco123
• Enter the following queries on the prompt: 

• For for V13.2 and earlier 

• For for V13.3 and newer - the encryption string is different 

To reset the admin password to SamplePassword123:

1. Login to the MX via SSH as user root (or through another user and elevate).
2. Run the command:

   su - oracle

3. Login to the local database by running the command "sqlplus secure/<password of secure user>". For example:

   sqlplus secure/OldPassword

4. Create a new password and hash it using the blowfish algorithm. For example, SamplePassword123 results in the hash: $2a$07$BpGXtpYkbz0bFtIS9NDX4OlDRfE/Fhb/xscFwN5lcXKq3Qb8mSQeu
5. Enter the following query on the SQL> prompt using the hashed password you created:

   UPDATE SECURE.CONF_SECURE_MEMBERS SET password = $2a$07$BpGXtpYkbz0bFtIS9NDX4OlDRfE/Fhb/xscFwN5lcXKq3Qb8mSQeu WHERE dn = 'admin';

   commit;

6. Type exit to exit the sqlplus prompt then exit again to return to the root unix prompt.

   Now you can go to the Web interface and enter admin as the user, and the new password you configured, in the above example SamplePassword123.

Hi there
I hope you can help me.

I have a device mx which I do not have the passwords of admin or root.

My question is if there is a way to reset the admin and root account.
Do you know of any documentation link that I can consult for this?

Thanks in advance.

JN

• Login to the MX via SSH as user root (or through another user and elevate)
• Run the command "su - oracle"
• Login to the local database by running the command
• "sqlplus secure/<password of user secure>". For example: sqlplus secure/webco123
• Enter the following queries on the prompt: 

• For for V13.2 and earlier 

• For for V13.3 and newer - the encryption string is different 

To reset the admin password to SamplePassword123:

1. Login to the MX via SSH as user root (or through another user and elevate).
2. Run the command:

   su - oracle

3. Login to the local database by running the command "sqlplus secure/<password of secure user>". For example:

   sqlplus secure/OldPassword

4. Create a new password and hash it using the blowfish algorithm. For example, SamplePassword123 results in the hash: $2a$07$BpGXtpYkbz0bFtIS9NDX4OlDRfE/Fhb/xscFwN5lcXKq3Qb8mSQeu
5. Enter the following query on the SQL> prompt using the hashed password you created:

   UPDATE SECURE.CONF_SECURE_MEMBERS SET password = $2a$07$BpGXtpYkbz0bFtIS9NDX4OlDRfE/Fhb/xscFwN5lcXKq3Qb8mSQeu WHERE dn = 'admin';

   commit;

6. Type exit to exit the sqlplus prompt then exit again to return to the root unix prompt.

   Now you can go to the Web interface and enter admin as the user, and the new password you configured, in the above example SamplePassword123.

Hi there
I hope you can help me.

I have a device mx which I do not have the passwords of admin or root.

My question is if there is a way to reset the admin and root account.
Do you know of any documentation link that I can consult for this?

Thanks in advance.

JN