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Reset Imperva GW user to default password for versions 12.0 and above

  • 1.  Reset Imperva GW user to default password for versions 12.0 and above

    Community Manager
    Posted 10-28-2019 14:12
    Hello Impervians! 

    For today's #ImpervaInsights we are sharing with you a common On-Prem question our Support team receives. 

    How do you reset an Imperva GW user to default password? (For versions 12.0 and above.)

    What do our product experts have to say?

    1. Connect to the Gateway via SSH using root user

    2. Stop GW
    #impctl gateway stop

    3. Change "Imperva" user password 
    #impctl gateway password config --password=XXXXXX


    4. Restart the GW
    #impctl gateway restart

    5. After restarting, check the gateway to make sure it's in running state
    #impctl status

    [root@GW~]#impctl status
    gateway                registered, running
    watchdog              running


    NOTE: You will need to re-register all agents and type in the new password. 

    What additional On-Prem tips and tricks can you share with other users? 
    ​​​​​​​
    #On-PremisesWAF(formerlySecuresphere)
    #AllImperva

    ------------------------------
    Christopher Detzel
    Community Manager
    Imperva
    Dallas TX
    ------------------------------​


  • 2.  RE: Reset Imperva GW user to default password for versions 12.0 and above

    Posted 10-22-2020 08:41
    Hi,
    Little corrective
    impctl gateway password config --password=XXXXXX

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    Gregory Badin
    Softprom
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