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  • 1.  Unknown ssl session

    Posted 09-23-2020 04:19
    Hello everyone,

    When you have Unknown SSL Session Alerts in DAM agent deployments, how do you resolve the issue?
    In knowledge base is stated that:
    The connection reuses an SSL session which is not known to On-Premises (SecureSphere).  May happen when the server was just created/enabled.

    But mine is a server created long ago.

    #DatabaseActivityMonitoring

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    Sabajete Elezaj
    SNT Albania
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  • 2.  RE: Unknown ssl session

    Posted 09-23-2020 10:31

    hi Sabajete,

    try to increase session timeout: go to service definition in site tree, Operation tab, connection settings



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    Gabriele Buratti
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  • 3.  RE: Unknown ssl session

    Posted 09-24-2020 10:18
    Thank you for the reply.
    Will do. Any suggested value? They are using 7200 default value for the moment.

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    Sabajete Elezaj
    SNT Albania
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  • 4.  RE: Unknown ssl session

    Posted 09-24-2020 10:45
    should be equal or larger than DB server session timeout value

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    Gabriele Buratti
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