Imperva Cyber Community

  • 1.  Data Classification Timeout Exception

    CHAMPION
    Posted 12-13-2019 08:24
    Does anyone have experience when Data Classification Scan finishes with a warning and it says: Timeout Exception? I checked the connection with the database and it says successful connection.
    #DatabaseActivityMonitoring

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    Sabajete Elezaj
    SNT Albania
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  • 2.  RE: Data Classification Timeout Exception

    Imperva Employee
    Posted 12-15-2019 04:10
    Hi Sabajete,

    During a DB Data Classification Scan there are two types of timeouts.

    • Timeout when waiting for a single query
    • Timeout when waiting for a chunk of tables.

    The timeout waiting for a chunk of tables is designed to fail if chunk of 200 tables are failing to complete in 10 minutes. This could leave some processes (PIDs) running on the database server.
    You should contact Support to investigate logs and increase the timeouts or fix the issue.



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    IraMiga
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  • 3.  RE: Data Classification Timeout Exception

    Posted 11-02-2021 08:40
    Hi 

    I am facing the same issue in my environment any solution that u can share .

    Thanks in advance

    Aleem

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    Aleemuddin Mohammed
    Oracle Database Administrator
    AL MURABBA RIYADH 12624 - 2827
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  • 4.  RE: Data Classification Timeout Exception

    Community Manager
    Posted 11-04-2021 06:01

    Hi Aleem,

    I wonder if this article might help you? It walks through how to extend the Timeout Value for DB Classification Scans.

    Extending the Timeout Value for DB Classification Scans

    It also looks at How to reduce the run time of data classification policy?

    Let me know if this helps.

    Thanks,



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    Sarah Lamont(csp)
    Digital Community Manager
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  • 5.  RE: Data Classification Timeout Exception

    Posted 28 days ago
    Hi Sarah 

    Thanks  for sharing your input will try and get back to you .  Is this change to be done on the MX or GW or both please let me know .

    Regards
    Aleem


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    Aleemuddin Mohammed
    Oracle Database Administrator
    AL MURABBA RIYADH 12624 - 2827
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  • 6.  RE: Data Classification Timeout Exception

    Imperva Employee
    Posted 27 days ago
    The change would be made on the MX.

    FYI, gateways are not involved in the scanning process.  It is not uncommon for customers to have dedicated scanning MXs if they do a LOT of scanning.

    Jim

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    Jim Burtoft (Prm)
    SE
    Imperva
    State College PA
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