Imperva Cyber Community

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Upgrade to

  • 1.  Upgrade to

    Posted 10-04-2020 22:54
    Hi all,

    Currently, Im using Secure Sphere version And I have 2 gateway (1 active, 1 backup).
    I want install patch, and my plans are:
    1. Snapshot all (2 gateway, 1 MX)
    2. Install patch for gateway (active) first, and monitor 1 week. If system have no problem, I will install patch to another gateway and MX.
    But I confuse,Is it okay if I do that?

    Thanks you,
    #All Imperva

    dat thanh

  • 2.  RE: Upgrade to

    Community Manager
    Posted 10-05-2020 11:47
    @dat thanh

    Thanks for the question. I just confirmed that that plans should be ok.  There could be a fix for this, but to get it, you will need to contact our support team. Please refer to this link to get help from support. I hope that helps!

    Christopher Detzel
    Community Manager

  • 3.  RE: Upgrade to

    Posted 10-07-2020 09:30
    I tried patching from to as i mentioned here.
    GW was working well in previous version after upgrade it began restarting itself.
    We couldn't figure out the reason and rolled it back to 
    i haven't heard about before i hope you won't have any problems!

    murat alagoz