Hi
@Christopher Detzel,
Thank you for your reply.
The script I used is actually from Githup that you were mentioned. I also post the issue to it as well :
https://github.com/imperva/incapsula-logs-downloader/issues/19
However, As I search It seems to be window's terminal issue that not support some encoded character
So I try to change the script, line 255 as below, to avoid this issue.
from : decrypted_file = decrypted_file.decode('utf-8')
to : decrypted_file = decrypted_file.decode('utf-8', 'ignore')
But it still running the same error.
Please help suggest.
Thank you so much in advanced.
the log which i test today is below :
2020-11-06 11:01:49,027 INFO Sleeping for 2 seconds before fetching the next logs file
2020-11-06 11:01:57,216 INFO Successfully downloaded file from URL https://logs1.incapsula.com/6827_XXXXX/6827_26545.log
2020-11-06 11:01:57,216 WARNING Keys Dir: C:\incapsula\logs-downloader-master2-Test\config\keys
2020-11-06 11:01:57,232 INFO Syslog enabled, using UDP
2020-11-06 11:01:58,966 INFO Saving file 6827_26545.log locally to the 'fail' folder 'charmap' codec can't encode character '\xe3' in position 0: character maps to Traceback (most recent call last):
File "C:\incapsula\logs-downloader-master2-Test\script\LogsDownloader.py", line 222, in handle_file
self.handle_log_decrypted_content(logfile, decrypted_file)
File "C:\incapsula\logs-downloader-master2-Test\script\LogsDownloader.py", line 277, in handle_log_decrypted_content
local_file.writelines(decrypted_file)
File "C:\Python38\lib\encodings\cp874.py", line 19, in encode
return codecs.charmap_encode(input,self.errors,encoding_table)[0]
UnicodeEncodeError: 'charmap' codec can't encode character '\xe3' in position 0: character maps to
2020-11-06 11:01:58,966 ERROR Failed to download file 6827_26545.log. Error is - write() argument must be str, not bytes , Traceback (most recent call last):
File "C:\incapsula\logs-downloader-master2-Test\script\LogsDownloader.py", line 222, in handle_file
self.handle_log_decrypted_content(logfile, decrypted_file)
File "C:\incapsula\logs-downloader-master2-Test\script\LogsDownloader.py", line 277, in handle_log_decrypted_content
local_file.writelines(decrypted_file)
File "C:\Python38\lib\encodings\cp874.py", line 19, in encode
return codecs.charmap_encode(input,self.errors,encoding_table)[0]
UnicodeEncodeError: 'charmap' codec can't encode character '\xe3' in position 0: character maps to
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "C:\incapsula\logs-downloader-master2-Test\script\LogsDownloader.py", line 143, in get_log_files
success = self.handle_file(next_file)
File "C:\incapsula\logs-downloader-master2-Test\script\LogsDownloader.py", line 233, in handle_file
file.write(result[1])
TypeError: write() argument must be str, not bytes
2020-11-06 11:02:46,998 INFO Successfully downloaded file from URL https://logs1.incapsula.com/6827_XXXXX/6827_26545.log
------------------------------
Worachat Sarsa
Exclusive Networks TH
------------------------------
Original Message:
Sent: 11-05-2020 07:36
From: Christopher Detzel
Subject: Error : Incapsula Log downloader Script
@Worachat Sarsa,
Have you checked out Imperva Github? Specifically checkout incapsula-logs-downloader. Let me know if this helps.
------------------------------
Christopher Detzel
Community Manager
Imperva
Original Message:
Sent: 11-04-2020 20:02
From: Worachat Sarsa
Subject: Error : Incapsula Log downloader Script
Hi,
I'm running the downloader script on Windows Server 2012R2 with Python 3.8.6 version.
Some log file cause below error.
Has anyone experience this before and how to fix it?
Thank you.
Worachat Sarsa
2020-11-04 15:00:07,760 INFO Successfully downloaded file from URL https://logs1.incapsula.com/6827_1XXX7/6827_21977.log
2020-11-04 15:00:07,760 WARNING Keys Dir: C:\incapsula\logs-downloader-master2-Test\config\keys
2020-11-04 15:00:07,776 INFO Syslog enabled, using UDP
2020-11-04 15:00:14,870 INFO Saving file 6827_21977.log locally to the 'fail' folder 'charmap' codec can't encode character '\u014c' in position 0: character maps to Traceback (most recent call last):
File "C:\incapsula\logs-downloader-master2-Test\script\LogsDownloader.py", line 222, in handle_file
self.handle_log_decrypted_content(logfile, decrypted_file)
File "C:\incapsula\logs-downloader-master2-Test\script\LogsDownloader.py", line 276, in handle_log_decrypted_content
local_file.writelines(decrypted_file)
File "C:\Python38\lib\encodings\cp874.py", line 19, in encode
return codecs.charmap_encode(input,self.errors,encoding_table)[0]
UnicodeEncodeError: 'charmap' codec can't encode character '\u014c' in position 0: character maps to <undefined>
#CloudWAF(formerlyIncapsula)
------------------------------
Worachat Sarsa
Exclusive Networks TH
------------------------------