Imperva Cyber Community

communities_1.jpg
 View Only

  • 1.  Access is Denied for Software Update Tab

    Posted 09-23-2024 11:34
    The error message
    I got this error when trying to access the software update tab. I am using an account with Admin privileges. I have access to to the admin tabs and other configs but I am getting this access denied for the software update tab. I am running on the DAM 14.7. What could be the reason?

    #DatabaseActivityMonitoring

    ------------------------------
    Oluwatunmise Agbana
    Cybersecurity Operator
    Platview Technologies Ltd
    Lagos
    ------------------------------


  • 2.  RE: Access is Denied for Software Update Tab

    Posted 09-23-2024 20:52

    Hello Oluwatunmise Agbana,

    Thank you for the post, can you please try with default admin account and check?

    Also try to access with any other account with admin previlages.



    ------------------------------
    Syed Noor Fazal
    Product Support Engineer
    ------------------------------

    Original Message


  • 3.  RE: Access is Denied for Software Update Tab

    Posted 09-24-2024 10:18

    Hello Oluwatunmise,

    Could you try to access with using different browser or incognito mode?



    ------------------------------
    Cezmi Cal
    Consultant
    Barikat Internet Guvenligi Bilisim Ticaret A.S.
    Ankara
    ------------------------------

    Original Message