Imperva Cyber Community

Hi, 

I'm trying to automate Login Protect account deletion using a script. I'm following the API documentation and I'm able to get the user list. However when I try to remove a login protect user, I get the below error. I created the API key using my account and it has permissions to remove login protect users from console. Any idea how to fix this?

{
  "res": 9403,
  "res_message": "Unknown/unauthorized account_id",
  "debug_info": {
    "account_id": ****,
    "id-info": "999999"
  }
}

Thanks!

Hi Isuru, 

Can you please enter the **server ID** and not the site ID ?

Many times we have seen such an error because we have not added server ID.

If this does not help, let's open a support case to resolve this issue.

Best, 

Vihar

{  "res": 9403,  "res_message": "Unknown/unauthorized account_id",  "debug_info": {    "account_id": ****,    "id-info": "999999"  }}