I already raised the issue, but due to several other problems, it still hasn't been resolved.
There has been no clear answer on how to handle the full audit database issue on the gateway.
The only response I received was to use Agent Monitoring Rules to filter the necessary traffic. That's all.
Original Message:
Sent: 04-18-2025 04:24
From: SBISOC 4430
Subject: Purge not working
Hi Bui,
Please raise support ticket to double confirm the steps that you have planned to execute.
Regards,
------------------------------
SBISOC 4430
Manager
Mumbai
Original Message:
Sent: 04-08-2025 02:34
From: Bui Duc
Subject: Purge not working
I've located where the Audit Data is taking up space. Can I delete it via CLI? I've already tried using the GUI, but it doesn't seem to work
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Bui Duc
Security Engineer
SOTA VIETNAM TECHNOLOGY JOINT STOCK COMPANY
Hanoi
Original Message:
Sent: 04-01-2025 02:23
From: SBISOC 4430
Subject: Purge not working
Hi Bui,
All those links are of Imperva Tech Support Knowledge Base for which you have to login like you do for raising support cases or browsing Imperva product documentation.
Regards,
------------------------------
SBISOC 4430
Manager
Mumbai
Original Message:
Sent: 03-31-2025 22:11
From: Bui Duc
Subject: Purge not working
It's frustrating that I can't access any of the documents you sent. Would you be willing to email them to me instead?
------------------------------
Bui Duc
Security Engineer
SOTA VIETNAM TECHNOLOGY JOINT STOCK COMPANY
Hanoi
Original Message:
Sent: 03-31-2025 04:11
From: SBISOC 4430
Subject: Purge not working
Hi Bui,
Did you try to follow steps provided in the following KB article: https://docs.imperva.com/bundle/z-kb-articles-knowledgebase-support/page/290591060.html?
Following links can also be referred if required:
https://docs.imperva.com/bundle/z-kb-articles-knowledgebase-support/page/290555271.html
https://docs.imperva.com/bundle/z-kb-articles-knowledgebase-support/page/288949738.html
https://docs.imperva.com/bundle/z-kb-articles-knowledgebase-support/page/288983922.html
To locate audit data of a specific audit policy on gateway, please follow the procedure given in the link: https://docs.imperva.com/bundle/z-kb-articles-knowledgebase-support/page/289933252.html
Regards,
------------------------------
SBISOC 4430
Manager
Mumbai
Original Message:
Sent: 03-29-2025 03:26
From: Bui Duc
Subject: Purge not working
If the answer is no, then I wonder how I can accomplish these two requests
------------------------------
Bui Duc
Security Engineer
SOTA VIETNAM TECHNOLOGY JOINT STOCK COMPANY
Hanoi
Original Message:
Sent: 03-28-2025 14:57
From: Ilan Ingel
Subject: Purge not working
Hello Bui,
There isn't a supported process to delete the audit via the CLI. The only available options would be to either delete the policy or proceed with the archive and purge job.
I recommend opening a support ticket and including the GTI from the appliance for further investigation.
Best regards,
Ilan Ingel
Product Support Engineer
------------------------------
Ilan Ingel
Original Message:
Sent: 03-19-2025 06:47
From: Bui Duc
Subject: Purge not working
I am experiencing an issue where the audit data on the gateway device is full. The archive function works normally, but the purge function is not working correctly and has stopped for a while. Using the 'Purge Now' option from Maintenance does not work.
So, how can I manually delete this data on the gateway?
#DatabaseActivityMonitoring
------------------------------
Bui Duc
Security Engineer
SOTA VIETNAM TECHNOLOGY JOINT STOCK COMPANY
Hanoi
------------------------------