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  • 1.  [WAF_On-premises] Mismatch configuration between two gateway devices at the same device group

    Posted 06-12-2024 00:47

    Hi everyone,

    According to our design, our two gateway devices operate independently and do not run HA (High Availability) between the two devices (expect work as TRP mode and fail-open operation). We see that device WAF-02 is operating as expected, but device 01 is not fail-open as a configuration with error log as below (note that two gateways is not running in HA) and same configuration at the same device group.

     I see some differences in the configuration within the folder GTI: info/gwstatus.xml files across two devices. Despite configuring a Gateway group on MX  and adding both devices to it, these differences persist. I'm unsure of the cause.

    how could i configure WAF-01 to match WAF-02's configuration, specifically setting fail-open to true, is-ha to false, and ensuring that all bridges are set to is-ha-active=true?


    #On-PremisesWAF(formerlySecuresphere)

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    Dinh Ngo Van
    Network Security
    Misoft
    Bac Ninh
    ------------------------------


  • 2.  RE: [WAF_On-premises] Mismatch configuration between two gateway devices at the same device group
    Best Answer

    Posted 06-12-2024 05:36

    Hi Dinh,

    Could you try to toggle bridge ha configuration by navigating to impcfg>Gateway>Interfaces path as seen on the screenshot below on GW1 in order to to make the same configuration as GW2? Then please share the results here.



    ------------------------------
    Cezmi Cal
    Consultant
    Barikat Internet Guvenligi Bilisim Ticaret A.S.
    Ankara
    ------------------------------



  • 3.  RE: [WAF_On-premises] Mismatch configuration between two gateway devices at the same device group

    Posted 06-13-2024 03:21

    Thanks  Cezmi for your helpful information. I followed your guideline and this is the result – it's done and the configuration on WAF-01 has been changed to match WAF-02. 



    ------------------------------
    Dinh Ngo Van
    Network Security
    Misoft
    Bac Ninh
    ------------------------------



  • 4.  RE: [WAF_On-premises] Mismatch configuration between two gateway devices at the same device group

    Posted 06-13-2024 03:45

    Hi Dinh,

    I am glad it helped and thank you for sharing the result.

    If your problem is solved, it will be helpful for others if you mark the answer as "best answer".



    ------------------------------
    Cezmi Cal
    Consultant
    Barikat Internet Guvenligi Bilisim Ticaret A.S.
    Ankara
    ------------------------------



  • 5.  RE: [WAF_On-premises] Mismatch configuration between two gateway devices at the same device group

    Posted 06-12-2024 12:02

    Hello Dinh Ngo Van,

    Thank you for the post, You can change the mode using the impctl command line utility. For more information you can refer the below link,

    https://docs.imperva.com/bundle/v15.2-waf-administration-guide/page/8576.htm



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    Syed Noor Fazal
    Product Support Engineer
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