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RE: Agent Data interface Issue

Hi, it's either what Trevor touched on, or it is a RAC on Windows, in which case Data Interface Discovery is not supported so you'll have to add your Data Interfaces manually. -- Bests, Pal Balint --


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RE: securesphere was unable to perform the operation. please refresh your screen. if the problem persists, contact Imperva Technical Support

Hi Robert, Even i am getting an same error when i was tried to add in protected ip. Thanks Vishal -- Vishal Navale concord NC --


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RE: Agent Data interface Issue

From the description and screen shot, it would appear that this agent is installed on a host that might be a secondary node and not detecting any database process running. I see that the server group and default service are assigned. if this host is a secondary node, then you could add a...


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RE: securesphere was unable to perform the operation. please refresh your screen. if the problem persists, contact Imperva Technical Support

If the server group shows as Non related server groups by protected IPs , then you need to add the server to the group in the site tree. Go to sites, select the server group, then on the servers tab add your server and make it protected. Then you should be able to select it on your...


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RE: securesphere was unable to perform the operation. please refresh your screen. if the problem persists, contact Imperva Technical Support

I have had this happen when some field is not set or is set incorrectly. Either on the settings tab or the data interfaces tab. When you do the pulldown for the Default Server Group , is your server under the Related Server Groups by Protected IPs section? If you attempt to change it, do...


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Agent Data interface Issue

​​Hello, I have registered the agent to the Gateway and had done all necessary config in the GUI as well. even after that my Data Interface Tab is not automatically configured. Even service type tab in GUI is showing as none. What can be the reason? How to resolve the same? #ImpervaAgent --...

Agent Issue.docx


Discussion Thread 3
Agent Data interface Issue




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securesphere was unable to perform the operation. please refresh your screen. if the problem persists, contact Imperva Technical Support

Hi, I am getting an error when I am going to change/update Default Server GRoup for Linux Agent. 1. Agent Status is running. 2. Restarted Agent and tried but no luck. 3. Server group is available in site tree. Error : securesphere was unable to perform the operation. please refresh your...

server group error.PNG