Both, the MX and DAM has two interfaces , where one interface is connected to the management network (192.168.1.0/24) and the other interface is connected to the LAN Network (192.168.2.0/24) where my clients are located.
MX Details:--------------------
MGMT Interface: 192.168.1.50
LAN Interface: 192.168.2.50
DAM Details:----------------------
MGMT Interface: 192.168.1.51
LAN Interface: 192.168.2.51
SQL Server Details:---------------------
IP: 192.168.2.111
On the DAM I have created a listener on the LAN Interface on port 5555 with SSL.
On the Database Server while trying to install the agent I specify the LAN IP of the DAM.
The DAM and the MX can communicate with each others using the Management Network and on the MX Secure Sphere Interface I can see the DAM listed and the communication is working fine.
Attached you will also find the diagram of my Lab Setup. I hope this will help you to create an idea of what I wanted to achieve and help me with the error.
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Olgerta Prendi
Cyber Security Specialist
Tirana
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Original Message:
Sent: 03-29-2022 07:25
From: Karol Gruszczyński
Subject: Registration Failed: Failed to send/receive data to url / ragent_register
Hi,
I suppose that the problem may be in routing.
You have two network interfaces in two different VLANs.
1. You should check where the default gateway is defined, on which interface MGMT or LAN?
2. On which interface you have created the agent interface? Is the same interface with the default gateway? If not, then you have to add a route in the agent route option on IMPERVA's Gateway.
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Karol Gruszczyński
IT Security Expert
Trafford IT
Warsaw
Original Message:
Sent: 03-28-2022 11:53
From: Olgerta Prendi
Subject: Registration Failed: Failed to send/receive data to url / ragent_register
I am trying to install Imperva Secure Sphere Agent but it gives me the error " Registration Failed: Failed to send/receive data to url / ragent_register "
SQL server Details:
--------------------------
IP: 192.168.2.111/24
OS: Windows Server 2016
SQL Version: SQL Server 2014 Developer Edition
Gateway Details:
-----------------------
Installed Version: | 14.7.1.20_0 |
Management IP: 192.168.1.51/24
LAN IP: 192.168.2.51/24
MX Details:
---------------
Installed Version: | 14.7.1.20 |
Management IP: 192.168.1.50/24
#DatabaseActivityMonitoring
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Olgerta Prendi
Cyber Security Specialist
Tirana
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