Hi Urvin,
Hope you are well.
This issue is generally caused by invalid API credentials, the best practice is to stop the script, reset the API key, update the setting.config file with the new API key, then start the log collection.
If the issue persists after these steps please log a support case with all the details.
Best regards,
Ciaran
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Ciaran McAnespy
Technical User
Tel Aviv CA
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Original Message:
Sent: 02-16-2023 14:08
From: Urvin Shah
Subject: Authentication Error while downloading SIEM logs using API
While downloading SIEM logs using API using LogsDownloader.py script I am getting authentication error - Failed to download file. Response code is 401.
#CloudWAF(formerlyIncapsula)
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Urvin Shah
Senior Cybersecurity Consultant
M.Tech Solutions (India) PRIVATE LIMITED
Mumbai
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