Management Server is failed to start after applied the latest patching. We have MXHA setup.
- Applied the patching (SecureSphere-DAM-Update-Q1_25-14.7.1.131_0.53214.x) with MX2 first without uninstall the MX-HA, it was successful and able to start the services
2. Then we applied the patching in MX1, and it got failed
3. We uninstall the MX-HA from both MXs
4. Applied the patching in MX1 and it was success this time and able to start the DB and Server
5. When we restart the DB and Server in MX2, able to start the DB but server start is failing
Error log messages:
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'aWSGatewatCounfigurationService': Lookup method resolution failed; nested exception is java.lang.IllegalStateException: Failed to introspect Class [com.mprv.secsph.gateway.aws.AwsGatewayConfigurationServiceImpl] from ClassLoader [ParallelWebappClassLoader
context: SecureSphere
delegate: false
----------> Parent Classloader:
java.net.URLClassLoader@27fa135a
]
at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor.determineCandidateConstructors(AutowiredAnnotationBeanPostProcessor.java:289)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.determineConstructorsFromBeanPostProcessors(AbstractAutowireCapableBeanFactory.java:1302)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1219)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:582)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:542)
at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:330)
... 55 more
Caused by: java.lang.IllegalStateException: Failed to introspect Class [com.mprv.secsph.gateway.aws.AwsGatewayConfigurationServiceImpl] from ClassLoader [ParallelWebappClassLoader
context: SecureSphere
delegate: false
----------> Parent Classloader:
java.net.URLClassLoader@27fa135a
]
at org.springframework.util.ReflectionUtils.getDeclaredMethods(ReflectionUtils.java:485)
at org.springframework.util.ReflectionUtils.doWithLocalMethods(ReflectionUtils.java:321)
at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor.determineCandidateConstructors(AutowiredAnnotationBeanPostProcessor.java:267)
... 64 more
Caused by: java.lang.NoClassDefFoundError: software/amazon/awssdk/http/SdkHttpClient$Builder
at java.lang.Class.getDeclaredMethods0(Native Method)
at java.lang.Class.privateGetDeclaredMethods(Class.java:2729)
at java.lang.Class.getDeclaredMethods(Class.java:2003)
at org.springframework.util.ReflectionUtils.getDeclaredMethods(ReflectionUtils.java:467)
... 66 more
Caused by: java.lang.ClassNotFoundException: software.amazon.awssdk.http.SdkHttpClient$Builder
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1412)
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1220)
... 70 more
2025-09-01 11:41:34,585 INFO [Server Startup] [] (ServerStartupProgress.java:82) - Server startup failed
#DatabaseActivityMonitoring------------------------------
Walter Nicholas
Infra Team
Singapore Pools (Private) Limited
Singapore
------------------------------