End of Sale Notice for Incapsula Enterprise Subscriptions
Customers who are currently on a Incapsula Enterprise subscription plan received an End of Sale (EOS) notice via email today.
Below is a summary of the announcement, as well as a FAQ. If you have any questions, please contact your Account Executive or sales@imperva.com
What’s Changing
Effective December 31, 2023, renewals of Incapsula Enterprise subscriptions as well as bandwidth upgrades and site additions will no longer be available for purchase.
Additionally, the corresponding Managed Services for Incapsula subscriptions will no longer be available.
What Happens Next
Beginning January 1, 2024, all existing Incapsula Enterprise customers will need to subscribe to an App Protection plan..
Existing Managed Services for Incapsula customers will need to renew by subscribing to an Enterprise Services plan corresponding to their selected App Protect subscription.
Resources
To learn more about the migration process, please review the FAQ (below). If you have additional questions, contact your Account Executive or sales@imperva.com.
Customer FAQ
Incapsula Enterprise End of Sale
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When is the End of Sale for Incapsula Enterprise plans?
Incapsula Enterprise subscriptions will no longer be available for renewal or bandwidth and site add-ons after December 31, 2023.
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What will happen to my subscription after the End of Sale?
All customers with Incapsula Enterprise subscriptions will be able to move to one of Imperva’s App Protect plans at one of two times:
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At renewal for all customers with a renewal date after December 31, 2023
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Bandwidth or site add-on purchase after December 31, 2023: Existing Incapsula Enterprise customers who wish to purchase additional bandwidth or site add-ons after December 31, 2023, will need to upgrade to an App Protect plan.
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What is the recommended migration path for me?
For most customers, Imperva recommends migrating to the new App Protect Core plan.
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What features are included in App Protect Core?
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App Protect Core
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Web Application Firewall
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Cloud-based Web Application Firewall
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X
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On-premise & Customer-managed Web Application Firewall
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Available Separately
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Custom Security Rules
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50 rules per site
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Managed Security Rules
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X
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Website Multi-factor Authentication
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5 users
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API Security
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API Security for Cloud WAF
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Add-on
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API Security Anywhere
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Available Separately
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Bot Protection
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Basic Client Classification
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X
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Account Takeover Detection
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Add-on
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Account Takeover Mitigation
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Add-on
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Advanced Bot Protection
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Add-on
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Client Side Protection
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Client Side Protection - Detection
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Add-on
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Client Side Protection - Mitigation
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Add-on
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Runtime Protection
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Runtime Application Self-Protection
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Available Separately
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Reporting & Analytics
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SIEM Integration
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X
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Attack Analytics
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Add-on
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Reputation Intelligence Feed
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X
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WAF Dashboard
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X
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Performance and Real-time Dashboard
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X
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DDoS Notifications
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X
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Security Events Dashboard
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X
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Network Dashboard
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X
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Data Retention
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30 Days
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DDoS Protection
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Protection for Websites
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X
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Advanced Protection for Websites
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Add-on
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Protection for Individual IPs
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Add-on
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Protection for Networks
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Available Separately
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Content Delivery Network
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Dynamic Content Acceleration
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X
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Frontend Compression and Minification
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X
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Session Optimization
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X
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Smart Caching
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X
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Edge Cache Rules
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X
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Origin Cache Shield
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X
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Application Delivery
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Edge Delivery Rules
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50 rules per site
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Edge Load Balancing
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Add-on
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Waiting Room
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Add-on
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Management
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Role-based Access Control
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X
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Single-Sign-On (SSO) Support
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X
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Terraform Integration
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X
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Imperva APIs
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X
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Services
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Enterprise Services
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Add-on
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If I migrate to App Protect Core, what will I gain?
If migrating to the App Protect Core at renewal, you will receive several new entitlements, including:
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CacheShield
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SIEM Integration
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Reputation Intelligence Feed
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Basic DDoS Protection for Websites
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Up to 50 Application Delivery Rules per Site
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30 Days of Data Retention
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If I migrate to App Protect Core, will I lose any of my current entitlements?
The App Protect Core subscription does not include the following entitlements that are currently in Incapsula Enterprise subscriptions:
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Advanced client classification settings, including creating custom rules, editing block and allow lists and view classification results in the security events console
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Custom rate limiting rules
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Custom Captcha insert rules
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Unlimited custom security rules (App Protect Core caps custom security rules at 50 rules per site)
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What if I use one of the features that is not included in App Protect Core?
If you currently have custom client classification, rate limiting and Captcha insert rules, you will retain those rules after migration. However, you will not be able to add new rules or edit the existing ones. You will be able to delete existing rules at any time.
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What if I have more than 50 custom security rules and want to migrate to App Protect Core?
If you migrate to App Protect Core with more than 50 rules, you will retain all of your existing rules. However, you will not be able to edit those rules above the 50-rule threshold. If you want to add a new rule, you would need to delete enough rules, while staying within the 50-rule threshold.
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If I move to an App Protect Core plan and have purchased Load Balancing as an add-on, will I be limited to only 50 Application Delivery Rules?
If you have a Load Balancing subscription, you will be able to create unlimited Application Delivery Rules.
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My renewal date is in 2024. Can I renew early in 2023 to keep my Incapsula Enterprise subscription?
No. If you have a 2024 renewal date and would like to renew in 2023, you may renew into an App Protect subscription.
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Can I renew for more than one year between now and the end of the year?
No. If you have a renewal between August 1, 2023, and December 31, 2023, you will only be able to renew for one year.