Imperva Cyber Community

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  • 1.  Issue FTP Action SET

    Posted 03-29-2022 16:50
     
    Hi team
    We have a problem with the FTP action set, I set up the right configuration (user, password, and port) , but I waited 10 minutes, and nothing happen. I don't see any error message because the load bar never finishes.

    this happens and never ends the load bar.
     
    I access using CLI and connect to the FTP server and the connections works fine.
     
    Could you help us, please?
    I appreciate your help. 

    #DatabaseActivityMonitoring

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    Soporte I2Ss
    Engineer Support
    Bogota
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  • 2.  RE: Issue FTP Action SET

    Posted 03-30-2022 06:06
    Hi,

    What software are you using on the receiving server? The server you want to copy data to

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    Rodgers Mochama
    InfoSec Engineer
    Revere Technologies
    Nairobi
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  • 3.  RE: Issue FTP Action SET

    Posted 04-06-2022 16:38
    The FTP server is Windows Server 2012, but the problem happens whit all our customers with 14.X version, do you know if this action set (FTP) works?
    We have a test environment and happens the same, I don't think so is a network problem or ftp problem because I can send a file to ftp server from the MX (CLI).


    ------------------------------
    Soporte I2Ss
    Engineer Support
    Bogota
    ------------------------------



  • 4.  RE: Issue FTP Action SET

    Posted 03-30-2022 06:07
    Hi,

    What software are you using on the receiving end? 
    You can use FileZilla server. It worked for me 
    - Install FileZilla server on the server you want to receive data. This will make the server an FTP server 
    - Then which user you want to use to connect to the server.
    - Configure the path where the data should be copied to 
    - Most importantly, on the FTP configs on imperva, put the virtual path option(from the FTP configs) on the path filed. It is mostly represented by "/"

    ------------------------------
    Rodgers Mochama
    InfoSec Engineer
    Revere Technologies
    Nairobi
    ------------------------------



  • 5.  RE: Issue FTP Action SET

    Posted 04-06-2022 16:39
    The FTP server is Windows Server 2012, but the problem happens whit all our customers with 14.X version, do you know if this action set (FTP) works?
    We have a test environment and happens the same, I don't think so is a network problem or ftp problem because I can send a file to ftp server from the MX (CLI).

    ------------------------------
    Soporte I2Ss
    Engineer Support
    Bogota
    ------------------------------



  • 6.  RE: Issue FTP Action SET

    Posted 04-11-2022 06:00
    HI there,

    Was your issue resolved?

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    Sarah Lamont(csp)
    Digital Community Manager
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  • 7.  RE: Issue FTP Action SET

    Posted 04-12-2022 10:05
    yes.

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    Soporte I2Ss
    Engineer Support
    Bogota
    ------------------------------