Imperva Cyber Community

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  • 1.  QA:MX policy UI load slow

    Posted 03-04-2022 05:11
    Dear
    My Web UI load slow when i click policy gui;prompt that :system is loading ,please wait,as following:

    only policy ui like this,others ui normal.
    Which brother can provide some advice or ideas?
    cpu and mem both low:




    #On-PremisesWAF(formerlySecuresphere)

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    jeff gao
    Secure Engineer
    Shanghai
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  • 2.  RE: QA:MX policy UI load slow

    Posted 03-08-2022 22:10
    Hello Jeff,

    Did you try another browser if it worked? Or restart the MX services via CLI?

    Best option is to open a support ticket so Imperva can check the posture of your MX or other settings.

    TIA,
    Leangf

    ------------------------------
    Angfe Landagan
    IT Net/Sec
    Philippines
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  • 3.  RE: QA:MX policy UI load slow

    Posted 03-09-2022 06:13
    Hi Jeff,

    @Angfe Landagan is correct. Please raise a support ticket, so that we can take a look at your files and troubleshoot the problem.

    Best, 



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    Gerard Auld (csp)
    Support Engineer
    Tel Aviv CA
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