Imperva Cyber Community

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  • 1.  Support portal Multi tenant management

    Posted 09-13-2021 06:32
    Hi,

    We have seen that there is no option to manage multiple tenants for suppor portal. Is there anyone using multitenants?How do you manage to open support cases?

    Regards.
    #AllImperva

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    ITS Security
    Technical User
    Mendaro
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  • 2.  RE: Support portal Multi tenant management

    Posted 09-15-2021 09:46
    you can open a case from your Imperva account (support.imperva.com) and use your customer secure challenge license key.
    You will be the owner but the case will be registered for the customer name.



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    Karol Gruszczynski
    IT SECURITY EXPERT
    Trafford IT
    Warsaw
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