Imperva Cyber Community

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  • 1.  Agent AIX Issue

    Posted 07-08-2022 09:55
    Hi all,

    we have installed an agent on a server AIX 7.2. This agent is running adn registered, we can see it on the console, but the console doesn't give us the OS info, DB, Agent version and other informations. with several searches we discover that there is a file in the etc directory (etc / logs / wd), with an error. The file is the wd.html, in this file we can see that the agent is listening on an IP that is not the localhost as it should be. We looked for this IP, but there are no clues about it. Is there anyone who has the same problem?
    Do you have any tips to solve this problem?
    we have already tried to reinstall, re-register but nothing changes.

    Thanks
    #ImpervaAgent

    ------------------------------
    Riccardo Bombelli
    Security analyst
    Milan
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  • 2.  RE: Agent AIX Issue

    Posted 08-02-2022 05:13
    Hi Ricardo,

    Thanks for posting.

    Did you manage to find a solution to this issue?

    Thanks,

    ------------------------------
    Sarah Lamont
    Digital Community Manager
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    Original Message


  • 3.  RE: Agent AIX Issue

    Posted 08-02-2022 05:30
    Hi,

    unfortunately we have not found a solution. we tried to reinstall it and reboot the machine but it didn't work.

    Thanks,
    Riccardo

    ------------------------------
    Riccardo Bombelli
    consultant
    Milan
    ------------------------------

    Original Message


  • 4.  RE: Agent AIX Issue

    Posted 08-09-2022 07:15

    Hi Riccardo,

    I checked in with support and, unfortunately, there are a lot of variables and possible causes here. 

    Please open support ticket and provide as much detail as possible.

    Many thanks,

    Sarah



    ------------------------------
    Sarah Lamont
    Digital Community Manager
    ------------------------------

    Original Message


  • 5.  RE: Agent AIX Issue

    Posted 03-18-2025 23:25

    Hi Riccardo,

    Hope you are doing well.

    We are experiencing the same issue with AIX 7.1. Could I know whether the issue has been resolved on your side?

    Looking forward to your response.

    Thanks!

    Khoa



    ------------------------------
    Khoa Anh Le
    Security Engineer
    M.Tech Holdings Pte Ltd
    Ho Chi Minh
    ------------------------------

    Original Message


  • 6.  RE: Agent AIX Issue

    Posted 4 days ago
    Edited by SBISOC 4430 4 days ago

    Hi Ricardo,

    Long back, we observed similar kind of issue when the agent was monitoring MongoDB.

    Did you notice such errors while reviewing the agent log files? If yes, then run the following commands to cross verify the IP address:

    If the output of the commands give you same IP, then you have to ask your IT team to make configuration changes at server level.
    Regards,



    ------------------------------
    SBISOC 4430
    Manager
    Mumbai
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    Original Message