Imperva Cyber Community

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  • 1.  Agents Are Disconnected from Imperva DAM

    Posted 27 days ago

    Hello !

    2 Agents are disconnected from Imperva DAM tool, we also facing this issue if we remove and add those Database servers which belong to that disconnected Agents, and also the Test connection is failed.    

    please provide the exact reason and solution for this ASAP


    #ImpervaAgent

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    Venkatesh Bojja
    Data Engineer
    ADITYA BIRLA FINANCIAL SHARED SERVICES LTD
    Mumbai
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  • 2.  RE: Agents Are Disconnected from Imperva DAM

    Posted 24 days ago

    Hi Venkatesh, 

    This is one of the common issues when its comes to DAM and there can be several reasons behind this. 

    Starting with network issues, misconfiguration, bug issues, compatibility issues and many other. 

    I would suggest opening a case and letting support engineer investigate the issue. 

    Best, 

    Vihar



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    Vihar Desai
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  • 3.  RE: Agents Are Disconnected from Imperva DAM

    Posted 24 days ago

    Hi Desai,

     

    Thanks for your information.

     

    We would raise a case on this issue.

     

    Regards,

    Venkatesh Naidu Bojja

    Imperva DAM Tool Analyst