Imperva Cyber Community

I forgot the Imperva DAM Gateway admin password, is there a way to reset it?

If there is any approach, please share.

Hi Shabnam,

Verify these solutions and if it works for your case:

https://community.imperva.com/communities/community-home/digestviewer/viewthread?MessageKey=e02c41ea-cd1a-4f9c-b2c4-0bb801eae1c7&CommunityKey=39c6092a-d67a-4bc2-8134-bfbb25fc43af&tab=digestviewer

https://community.imperva.com/discussion/forget-mx-cli-admin-password

I forgot the Imperva DAM Gateway admin password, is there a way to reset it?

If there is any approach, please share.

I forgot the Imperva DAM Gateway admin password, is there a way to reset it?

If there is any approach, please share.

Hello Shabnam,

Thank you for the post, can you please check the below link, it has steps for resetting all Secure sphere passwords,

https://docs.imperva.com/bundle/z-kb-articles-km/page/1004e29b.html

I forgot the Imperva DAM Gateway admin password, is there a way to reset it?

If there is any approach, please share.

Hello Shabnam,

Thank you for the post, can you please check the below link, it has steps for resetting all Secure sphere passwords,

https://docs.imperva.com/bundle/z-kb-articles-km/page/1004e29b.html

------------------------------
Syed Noor Fazal
Product Support Engineer

Original Message:
Sent: 08-16-2023 07:59
From: Shabnam Abbas
Subject: Imperva DAM Gateway - Forgot admin password

I forgot the Imperva DAM Gateway admin password, is there a way to reset it?

If there is any approach, please share.

#DatabaseActivityMonitoring

------------------------------
Shabnam Abbas
Consultant
Woqod - Qatar Fuel
Doha
------------------------------

Hi Syed,

I cannot access this URL: Imperva Documentation Portal shared in this community thread. 

Please help me how to access this URL.

------------------------------
Regards,
𝐌𝐢𝐭𝐞𝐬𝐡 𝐌𝐞𝐡𝐭𝐚
Senior Security Consultant
Mumbai

Original Message:
Sent: 08-17-2023 13:43
From: Syed Noor Fazal
Subject: Imperva DAM Gateway - Forgot admin password

Hello Shabnam,

Thank you for the post, can you please check the below link, it has steps for resetting all Secure sphere passwords,

https://docs.imperva.com/bundle/z-kb-articles-km/page/1004e29b.html

------------------------------
Syed Noor Fazal
Product Support Engineer

Original Message:
Sent: 08-16-2023 07:59
From: Shabnam Abbas
Subject: Imperva DAM Gateway - Forgot admin password

I forgot the Imperva DAM Gateway admin password, is there a way to reset it?

If there is any approach, please share.

#DatabaseActivityMonitoring

------------------------------
Shabnam Abbas
Consultant
Woqod - Qatar Fuel
Doha
------------------------------

Hey Mitesh,

You need to login with your support account to access this article.

Hi Syed,

I cannot access this URL: Imperva Documentation Portal shared in this community thread. 

Please help me how to access this URL.

------------------------------
Regards,
𝐌𝐢𝐭𝐞𝐬𝐡 𝐌𝐞𝐡𝐭𝐚
Senior Security Consultant
Mumbai

Original Message:
Sent: 08-17-2023 13:43
From: Syed Noor Fazal
Subject: Imperva DAM Gateway - Forgot admin password

Hello Shabnam,

Thank you for the post, can you please check the below link, it has steps for resetting all Secure sphere passwords,

https://docs.imperva.com/bundle/z-kb-articles-km/page/1004e29b.html

------------------------------
Syed Noor Fazal
Product Support Engineer

Original Message:
Sent: 08-16-2023 07:59
From: Shabnam Abbas
Subject: Imperva DAM Gateway - Forgot admin password

I forgot the Imperva DAM Gateway admin password, is there a way to reset it?

If there is any approach, please share.

#DatabaseActivityMonitoring

------------------------------
Shabnam Abbas
Consultant
Woqod - Qatar Fuel
Doha
------------------------------

Hi Shailes,

Thanks for the reply.

You need to login with your support account to access this article: "Yes I know it. And access this article using my support account logging feature. But I still can't access this article, that's why I raise this issue here."

Hey Mitesh,

You need to login with your support account to access this article.

Hi Syed,

I cannot access this URL: Imperva Documentation Portal shared in this community thread. 

Please help me how to access this URL.

------------------------------
Regards,
𝐌𝐢𝐭𝐞𝐬𝐡 𝐌𝐞𝐡𝐭𝐚
Senior Security Consultant
Mumbai

Original Message:
Sent: 08-17-2023 13:43
From: Syed Noor Fazal
Subject: Imperva DAM Gateway - Forgot admin password

Hello Shabnam,

Thank you for the post, can you please check the below link, it has steps for resetting all Secure sphere passwords,

https://docs.imperva.com/bundle/z-kb-articles-km/page/1004e29b.html

------------------------------
Syed Noor Fazal
Product Support Engineer

Original Message:
Sent: 08-16-2023 07:59
From: Shabnam Abbas
Subject: Imperva DAM Gateway - Forgot admin password

I forgot the Imperva DAM Gateway admin password, is there a way to reset it?

If there is any approach, please share.

#DatabaseActivityMonitoring

------------------------------
Shabnam Abbas
Consultant
Woqod - Qatar Fuel
Doha
------------------------------

Hello Mitesh,

Please let us know which password you are trying to reset, will share you the exact steps here.

Hi Shailes,

Thanks for the reply.

You need to login with your support account to access this article: "Yes I know it. And access this article using my support account logging feature. But I still can't access this article, that's why I raise this issue here."

Hey Mitesh,

You need to login with your support account to access this article.

Hi Syed,

I cannot access this URL: Imperva Documentation Portal shared in this community thread. 

Please help me how to access this URL.

------------------------------
Regards,
𝐌𝐢𝐭𝐞𝐬𝐡 𝐌𝐞𝐡𝐭𝐚
Senior Security Consultant
Mumbai

Original Message:
Sent: 08-17-2023 13:43
From: Syed Noor Fazal
Subject: Imperva DAM Gateway - Forgot admin password

Hello Shabnam,

Thank you for the post, can you please check the below link, it has steps for resetting all Secure sphere passwords,

https://docs.imperva.com/bundle/z-kb-articles-km/page/1004e29b.html

------------------------------
Syed Noor Fazal
Product Support Engineer

Original Message:
Sent: 08-16-2023 07:59
From: Shabnam Abbas
Subject: Imperva DAM Gateway - Forgot admin password

I forgot the Imperva DAM Gateway admin password, is there a way to reset it?

If there is any approach, please share.

#DatabaseActivityMonitoring

------------------------------
Shabnam Abbas
Consultant
Woqod - Qatar Fuel
Doha
------------------------------

Hi Syed,

Hello Mitesh,

Please let us know which password you are trying to reset, will share you the exact steps here.

Hi Shailes,

Thanks for the reply.

You need to login with your support account to access this article: "Yes I know it. And access this article using my support account logging feature. But I still can't access this article, that's why I raise this issue here."

Hey Mitesh,

You need to login with your support account to access this article.

Hi Syed,

I cannot access this URL: Imperva Documentation Portal shared in this community thread. 

Please help me how to access this URL.

------------------------------
Regards,
𝐌𝐢𝐭𝐞𝐬𝐡 𝐌𝐞𝐡𝐭𝐚
Senior Security Consultant
Mumbai

Original Message:
Sent: 08-17-2023 13:43
From: Syed Noor Fazal
Subject: Imperva DAM Gateway - Forgot admin password

Hello Shabnam,

Thank you for the post, can you please check the below link, it has steps for resetting all Secure sphere passwords,

https://docs.imperva.com/bundle/z-kb-articles-km/page/1004e29b.html

------------------------------
Syed Noor Fazal
Product Support Engineer

Original Message:
Sent: 08-16-2023 07:59
From: Shabnam Abbas
Subject: Imperva DAM Gateway - Forgot admin password

I forgot the Imperva DAM Gateway admin password, is there a way to reset it?

If there is any approach, please share.

#DatabaseActivityMonitoring

------------------------------
Shabnam Abbas
Consultant
Woqod - Qatar Fuel
Doha
------------------------------

Hello Mitesh,

For that we need to check, if you have required permission for accessing Imperva documents web page or not, you can open a support ticket with us and we can check and confirm you on the same.

For gateway admin cli password reset, you can try using below command,

#passwd admin and then enter the password and check.

Hi Syed,

Hello Mitesh,

Please let us know which password you are trying to reset, will share you the exact steps here.

Hi Shailes,

Thanks for the reply.

You need to login with your support account to access this article: "Yes I know it. And access this article using my support account logging feature. But I still can't access this article, that's why I raise this issue here."

Hey Mitesh,

You need to login with your support account to access this article.

Hi Syed,

I cannot access this URL: Imperva Documentation Portal shared in this community thread. 

Please help me how to access this URL.

------------------------------
Regards,
𝐌𝐢𝐭𝐞𝐬𝐡 𝐌𝐞𝐡𝐭𝐚
Senior Security Consultant
Mumbai

Original Message:
Sent: 08-17-2023 13:43
From: Syed Noor Fazal
Subject: Imperva DAM Gateway - Forgot admin password

Hello Shabnam,

Thank you for the post, can you please check the below link, it has steps for resetting all Secure sphere passwords,

https://docs.imperva.com/bundle/z-kb-articles-km/page/1004e29b.html

------------------------------
Syed Noor Fazal
Product Support Engineer

Original Message:
Sent: 08-16-2023 07:59
From: Shabnam Abbas
Subject: Imperva DAM Gateway - Forgot admin password

I forgot the Imperva DAM Gateway admin password, is there a way to reset it?

If there is any approach, please share.

#DatabaseActivityMonitoring

------------------------------
Shabnam Abbas
Consultant
Woqod - Qatar Fuel
Doha
------------------------------