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  • 1.  Imperva WAF 14.7.0 Update 60 USB install error

    Posted 30 days ago

    Hi Community,

    Today I just found the issue when I create bootable in flash Imperva X4510 WAF onprem by using USB image 14.7.0 update 60 (SecureSphere-WAF-14.7.0.60_0.48509) 

    After boot the appliance with USB install. It appear error like picture below.

    Error Populating transaction after 10 anaconda retires: failure: packages /server-ha-14.7.0.60_0.48509-1.noarch.rpm 

    Please suggestion 

    #On-PremisesWAF(formerlySecuresphere)

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    Kovit Thakral
    Solution Consultant
    Transition Systems & Networks (Thailand) Co. Ltd
    Phasi Charoen
    ------------------------------


  • 2.  RE: Imperva WAF 14.7.0 Update 60 USB install error
    Best Answer

    Posted 30 days ago
    Edited by John Thompson 30 days ago

    Hi Kovit,

    In these types of situations, I strongly recommend that you open a case with Imperva support at https://support.imperva.com/ , or 

    or, see PDF Support Guide for more details and additional numbers, etc...

    https://www.imperva.com/support/wp-content/uploads/sites/26/2023/02/2023_02_02-Customer-Support-Guide.pdf



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    John Thompson
    Director, Channel Presales
    Imperva
    San Diego CA
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  • 3.  RE: Imperva WAF 14.7.0 Update 60 USB install error

    Posted 29 days ago
    Edited by Syed Noor Fazal 29 days ago

    Hello Kovit,

    Thank you for the post, can you please try with the one lower version image and check if that works?

    If its still the same error with other version, you can open a support ticket with the relevant logs.



    ------------------------------
    Syed Noor Fazal
    Product Support Engineer
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  • 4.  RE: Imperva WAF 14.7.0 Update 60 USB install error

    Posted 29 days ago

    Hi Syed,

    It's work with 14.7.0 update 50.



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    Kovit Thakral
    Solution Consultant
    Transition Systems & Networks (Thailand) Co. Ltd
    ------------------------------