Announcements

  • Bytesize: More answers. Less time.

    Got a question? Get the answer on Bytesize, Imperva Community’s new micro-video enablement feature. We’re taking your top questions and rolling them into quick-hit answers from the experts, with a brand-new series every month. 

    Subscribe now to get early access to new releases and -- starting next month -- vote for upcoming series.

    Here’s a sneak peek at this month’s trending bytesize videos.


    See you in May for our first full-on series!
    #AllImperva
  • Imperva’s Mobile Security App – Available Now!

    An increase in remote working and remote security management has created a new level of complexity for security managers, including issues in responsiveness and therefore effectiveness. Imperva’s Mobile App helps make remote security management easier by giving you instant access to account-level data and trends. Never miss a critical update: Real-time push notifications allow you to manage and mitigate security issues from your mobile device.

    This video provides an onboarding walk-through and key feature callouts. 

     

    Key Benefits of the App
    At-a-glance dashboard delivers security events, AA, and overall health status
    Get critical alerts in real time via push notifications
    Monitor and manage critical security issues while away from the office
    Minutes to deploy; easy and intuitive interface
    Designed for Security Managers and C-Suite Executives


    Next Steps
    Latest build now available. Download the Apple version from the App Store  - iOS (iPhone, iPad, and Desktop) or from your Android app store. Any questions—reach out to us on Community,. If you’ve got feature requests please let us know at User Voice.

        Apple QR Code                  Google Play QR Code:

    Want to learn more? Check out this community webinar with @Itai Gal, Product Manager at Imperva.

    ​​​
    #AllImperva
  • Imperva Customer (Support) Portal 2021

    Chief Customer Officer, Nanhi Singh, introduces Imperva’s new Customer Support Portal!

    Nanhi Singh Introduction

    We are excited to announce that we will be launching the new Imperva Customer Portal on February 13, 2021 at 9:00pm PST. This one-stop, unified customer (support) portal will combine our four existing portals into one, providing you with visibility into support cases for all of your Imperva products. Not only will you see improvements in user experience and functionality, but there will also be resources and information provided to you so that you can spend less time behind the scenes with us and more time advancing your business.

    The new one-stop Imperva Customer Portal has the following benefits:

    1. Ability to open, update and view support cases for all Imperva Products,
    2. Robust online knowledge library of product documentation and articles, 
    3. SSO direct access to User Voice, Imperva Community and Imperva University,
    4. Powerful search tool,
    5. Submit product feature requests using User Voice, and
    6. Ability to manage your profile and notification

    Please check out the article on 
    Imperva Customer Portal | Getting Started Guide for helpful resources: video demos, user reference guides and FAQ.

    If you have any questions, please reach out to Imperva Support via support@imperva.com or support@incapsula.com
  • Coming Soon: Unified Imperva Support Portal


    We are excited to announce that in Q1 2021, we will be launching a unified Imperva Support Portal. This one-stop unified support portal will offer you an enhanced user experience by giving you visibility into support cases for all of your Imperva products.

    Its design will also improve response times, which means less time behind the scenes with us and more time advancing your business. Here’s a glimpse of what to expect:
    • One-stop unified support portal to open, update and view support cases for all Imperva products
    • Robust online knowledge library where you can find product documentation and articles
    • Direct access to Imperva Community at your fingertips for quick collaboration with other product users, partners and experts from around the world (https://community.imperva.com/home?_g...)

    If you have any questions, please reach out to us via supportportal@imperva.com 

    #AllImperva
  • New Imperva University Community!

    Heads-up! We now have a new community found here@Alexandra Pongracz will be managing it, as she runs Imperva's Training team. They will also be hosting new training's on the Imperva University Community. To follow it, join the community and you will be notified of all posts, training webinars and more. 

    When you click the link, you will need to "Join Community" as you can see in the pick below. 


    #AllImperva