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Unknown ssl session

  • 1.  Unknown ssl session

    Impervian
    Posted 26 days ago
    Hello everyone,

    When you have Unknown SSL Session Alerts in DAM agent deployments, how do you resolve the issue?
    In knowledge base is stated that:
    The connection reuses an SSL session which is not known to On-Premises (SecureSphere).  May happen when the server was just created/enabled.

    But mine is a server created long ago.

    #DatabaseActivityMonitoring

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    Sabajete Elezaj
    SNT Albania
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  • 2.  RE: Unknown ssl session

    Imperva Employee
    Posted 26 days ago

    hi Sabajete,

    try to increase session timeout: go to service definition in site tree, Operation tab, connection settings



    ------------------------------
    Gabriele Buratti
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  • 3.  RE: Unknown ssl session

    Impervian
    Posted 25 days ago
    Thank you for the reply.
    Will do. Any suggested value? They are using 7200 default value for the moment.

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    Sabajete Elezaj
    SNT Albania
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  • 4.  RE: Unknown ssl session

    Imperva Employee
    Posted 25 days ago
    should be equal or larger than DB server session timeout value

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    Gabriele Buratti
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