Imperva Cyber Community

  • 1.  Gaining access

    Posted 10-27-2021 10:04
    If i loose all my passwords to the Securesphere platform, what method will i need to gain access to the platform an reset account passwords?

    Oluwasegun Aderibigbe
    Regional Product manager

  • 2.  RE: Gaining access

    Community Manager
    Posted 30 days ago

    Hi Oluwasegun,

    I believe this article should help with your query: Password--How to recover and reset root password on hardware appliances

    This article describes the process for recovering and resetting the root password. You should use this procedure if you lose all your passwords and can't login to the console or SSH environment.

    Many thanks,


    Sarah Lamont(csp)
    Digital Community Manager