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  • 1.  Agent installed on a Windows System

    Posted 03-05-2024 12:05

    Hello,

    We have installed an agent on a Windows System in a new partition created specifically for the agent (E/:) but the agent is not capturing traffic.

    However, if we install the agent in C:/program_files the agent captures traffic properly.

    Does it need the agent to be installed in the same partition/location where the database is in order to capture traffic? Or maybe the installation folder must be C:/program_files?

    Any help will be appreciated.

    Thank you in advance,

    Best regards,


    #ImpervaAgent

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    Pedro Gonzalez
    Infraestructure Secutity Eningeer
    Telefonica, S.A.
    Madrid
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  • 2.  RE: Agent installed on a Windows System

    Posted 03-06-2024 07:32
    Edited by Mitesh Mehta 03-06-2024 07:38

    Hello Pedro,

    The default path is the Windows operating system's "C:\ …" disk, as shown in the snapshot from the Imperva SecureSphere Remote Agent Installation Folder below. However, you can alter it if you want to, and doing so will not affect traffic capture following agent installation.



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    Regards,
    𝐌𝐒𝐭𝐞𝐬𝐑 𝐌𝐞𝐑𝐭𝐚
    Senior Security Consultant
    Mumbai
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  • 3.  RE: Agent installed on a Windows System

    Posted 03-06-2024 08:12

    Hi Mitesh,

    Thank you so much for your response. 

    The thing is that we installed the agent in a new partition created specifically for the agent and that way we didn't capture traffic. We know that we can modify the path for the installation.

    However, our question is: Does the agent have to be installed in the same partition of the database in order to capture traffic? 

    Based in our test, when we deployed the agent in another partition, we didn't capture traffic but if we install it in the default path we capture traffic properly.

    Thank you so much,



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    Pedro Gonzalez
    Infraestructure Secutity Eningeer
    Telefonica, S.A.
    Madrid
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    Original Message


  • 4.  RE: Agent installed on a Windows System

    Posted 03-07-2024 07:48

    Pedro

    In all the installs we have done in Windows I force the agent to be installed on c:\Program Files.  The agent will not take that much space on the C: drive and at least it is running in the same drive as the OS.

    We do re-direct the data folder to a different drive.  You can do that by replacing <files-dir>.</files-dir> with <files-dir>f:\imperva</files-dir> in the advanced settings for the agent.

    Enrique J. Cedeno

    Senior Security Manager



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    Enrique Cedeno
    Senior Security Manager
    Procter & Gamble
    Cincinnati AL
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    Original Message