Imperva Cyber Community

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  • 1.  Imperva Agent and Gateway Software update file

    Posted 05-06-2025 10:18

    What is the navigation on the new Thales support portal to download software update files for Imperva Agent and Gateway updates ?


    #AllImperva

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    Al Jones
    Engineer
    Home Depot U.S.A., Inc.
    Atlanta GA
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  • 2.  RE: Imperva Agent and Gateway Software update file

    Posted 05-08-2025 05:17

    Go to "My Products"

    and follow the breadcrumbs.



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    Edwin Groothuis
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  • 3.  RE: Imperva Agent and Gateway Software update file

    Posted 05-12-2025 22:40

    Breadcrumps lead to nowhere


    Is there a way i can access the old download portal or get the VMWare image for MX WAF 14.7.0.80



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    Nam Bui Hoang
    Security Engineer
    Tien Phong Commercial Joint Stock Bank
    Hanoi
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    Original Message


  • 4.  RE: Imperva Agent and Gateway Software update file

    Posted 05-12-2025 22:43

    Hi Mr.Nam, 

    Go to this website, it is the old download portal of Imperva, ftp-us.imperva.com
    Use the account with the permission to login and you can look for the WAF Image from there.



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    Chau Vo Ba
    Technical Support
    Misoft
    Ho Chi Minh
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    Original Message


  • 5.  RE: Imperva Agent and Gateway Software update file

    Posted 05-14-2025 07:43

    Hi,

    I navigated to same page and the result is below. Was your "box.com" or "api.box.com" request blocked by any security product like proxy?



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    Cezmi Cal
    Consultant
    Barikat Internet Guvenligi Bilisim Ticaret A.S.
    Ankara
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    Original Message