Thanks the workaround worked, but Imperva has released a new patch 14.9.0.100.0, this works
Karnataka Bank Ltd.
Original Message:
Sent: 06-25-2025 19:52
From: SBISOC 4430
Subject: Imperva Agent does not work Post OEL Patching
Hi Bharath,
We are also facing same type of issue when we installed that agent on OEL 8 UEK Release 7. As per Imperva's documentation (https://docs-cybersec.thalesgroup.com/bundle/v14.9-agent-release-notes/page/92488.htm), that agent is applicable to OEL 8 UEK 64-bit (5.4.17-2011.2.2 to the latest version of 5.4.17 UEK kernel series supported by Oracle. Even Kabi file does not show any entry for 5.15.0 kernel.
Although the KB article (https://docs-cybersec.thalesgroup.com/bundle/z-kb-articles-knowledgebase-support/page/660865350.html) is related to Exadata running on OEL servers, we have not tested the fresh installation with workaround (of ignoring Test 7) provided for OEL 8 UEK agent v14.9P80.
However, one new version (https://docs-cybersec.thalesgroup.com/bundle/v14.9-agent-release-notes/page/92980.htm) has been released which might have coverage for that OS version.
Also, there are some limitations in case of the agents monitoring databases on OEL.
Regards,
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SBISOC 4430
Manager
Mumbai
Original Message:
Sent: 06-25-2025 07:17
From: Bharath Patil
Subject: Imperva Agent does not work Post OEL Patching
Hi community members,
Greetings for the day,
We have a critical DB server running on Oracle type DB. The details are as follow
OS :- Oracle Linux Server 8.10
Kernel :- 5.15.0-300.163.18.7.el8uek.x86_64
The agent was running on Imperva-ragent-OEL-v8-kUEK-px86_64-b14.8.0.70.0.653393
Post OS patching, The agent got disconnected and when we tried to start the agent, we got the following error.
Jun 17 12:29:08 dcexaprdcbs01 rainit[31755]: Test 5: Is UEK. Failed: This package is for Oracle Unbreakable Enterprise Kernel and the current kernel is not Oracle Unbreakable Enterprise Kernel.
Later we ran the which agent script :- which_ragent_package_0322.sh
and tried to install the agent :-
Imperva-ragent-OEL-v8-kUEK-px86_64-b14.9.0.80.0.656983.tar.gz
Got the following error
Test 7: Is UEK. Failed: This package is for Oracle Unbreakable Enterprise Kernel and the current kernel is not Oracle Unbreakable Enterprise Kernel.
I have tried number of data-coverage tool recommended agents getting the same error,
I have raised a case with Imperva, but was wondering if anyone has faced this issue and what was done?
#DatabaseActivityMonitoring
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Bharath Patil
Manager
Karnataka Bank Ltd.
Bengaluru
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