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  • 1.  Imperva DAM agent error "DB discovery failure" & "Agent process passed memory limit"

    Posted 06-12-2023 04:41
    Edited by JothiRam Ravi 06-13-2023 01:06

    I am getting the Imerva DAM agent error as "DB discovery failure"  &  "Agent process passed memory limit". Can anyone suggest how to go about resolving this error before opening the support case? Thank you.


    #DatabaseActivityMonitoring




  • 2.  RE: Imperva DAM agent error "DB discovery failure" & "Agent process passed memory limit"

    Posted 06-13-2023 03:28

    Hi Ravi,

    The Database Agent requires memory for operation based on different factors. Check the minimum memory requirements for the agent with this article: https://docs.imperva.com/bundle/v14.6-agent-release-notes/page/59036.htm



    ------------------------------
    Regards,
    𝐌𝐒𝐭𝐞𝐬𝐑 𝐌𝐞𝐑𝐭𝐚
    Senior Security Consultant
    Mumbai
    ------------------------------



  • 3.  RE: Imperva DAM agent error "DB discovery failure" & "Agent process passed memory limit"

    Posted 06-13-2023 03:38

    Thanks Mitesh.Is there any way we can change this memory allocation on the Agent side? Also for DB discovery failure, do you have any suggestions?



    ------------------------------
    JothiRam Ravi
    Technical Support
    Starlink
    Dubai
    ------------------------------



  • 4.  RE: Imperva DAM agent error "DB discovery failure" & "Agent process passed memory limit"

    Posted 06-13-2023 05:23

    Hi Ravi,

    Please check the disk space allocated to the agent first. If the amount of memory disk allocated to the agent is lower, you should to add more space to resolve the memory issue. Because the SecureSphere agent uses the database server's disk space for its normal operation, logging, configuration storage, etc. Additionally, to ensure that audit information is preserved in the event of a network failure, the SecureSphere agent reserves 8 GB of disk space on the database server by default. 



    ------------------------------
    Regards,
    𝐌𝐒𝐭𝐞𝐬𝐑 𝐌𝐞𝐑𝐭𝐚
    Senior Security Consultant
    Mumbai
    ------------------------------



  • 5.  RE: Imperva DAM agent error "DB discovery failure" & "Agent process passed memory limit"

    Posted 06-13-2023 06:03

    Hi Ravi,

    To manually add data interfaces, see the following articles: 

    https://docs.imperva.com/bundle/v14.7-database-activity-monitoring-user-guide/page/3000.htm



    ------------------------------
    Regards,
    𝐌𝐒𝐭𝐞𝐬𝐑 𝐌𝐞𝐑𝐭𝐚
    Senior Security Consultant
    Mumbai
    ------------------------------