Imperva Cyber Community

Hi everyone,

I have a question about how to check on SecureSphere if I've reached the limit of my available Imperva DAM licenses. 
When reviewing agent statuses, should I only consider those in "Running" or "Running with errors", or do agents in "Critical" status also count as occupying a license?

Thanks in advance for your support!

#DatabaseActivityMonitoring
#ImpervaAgent

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Lavinia Raduta
Cybersecurity Consultant
Aria S.p.A.
Milan
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Hi Lavinia,

Based on my knowledge, the license will be applyed once the agent is onboarded to the Imperva DAM. This means the 3 agent status you mentioned will still occupy a license

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Yu Bin Lim
Assistant Manager IT Security Engineering & Operations
Malaysia
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Hi Lavinia,

Please refer to the Para "Database Servers" and Appendix of the link (https://www.imperva.com/legal/wp-content/uploads/sites/14/2025/02/licensedefinitionsandrules.pdf) for more information.

Rest of the terms, you mentioned, are the agent details like Status (Critical, etc.) and Running Status (Disabled, Running with Errors, etc.) as mentioned in the documentation: https://docs.imperva.com/bundle/v14.19-dam-user-guide/page/2976.htm

Regards,

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SBISOC 4430
Manager
Mumbai
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