Imperva Cyber Community

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  • 1.  Login Protect Wait Time for temporarily disabled account

    Posted 10-20-2022 05:13
    Hi team, what is the default wait time for a user who failed authenticating via Login Protect. The error message says the account is temporarily disabled. Is there a possibility to change this? 


    #AllImperva

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    Isuru Samaradiwakara
    Security Operations Lead
    VG Estonia OU
    Tallinn CA
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  • 2.  RE: Login Protect Wait Time for temporarily disabled account

    Posted 11-03-2022 07:29

    Hi Isuru,

    Thanks for posting. Did you manage to find a solution to this?

    Thanks,

    Sarah



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    Sarah Lamont
    Digital Community Manager
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  • 3.  RE: Login Protect Wait Time for temporarily disabled account

    Posted 11-03-2022 07:35
    Hi Sarah, Yes I was able found that the default wait time is 1 hour. And there is no way to change this time yet. Also the administrators doesn't have a method to unblock a user.

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    Isuru Samaradiwakara
    Security Operations Lead
    VG Estonia OU
    Tallinn CA
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    Original Message


  • 4.  RE: Login Protect Wait Time for temporarily disabled account

    Posted 11-03-2022 08:37
    Thanks for the update, Isuru.

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    Sarah Lamont
    Digital Community Manager
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    Original Message