Imperva Cyber Community

Hello ,  Has anyone experienced the following message on the MX agent workbench under the monitoring column ?

 monitoring mode "not provided" 

We are getting this message on agents running on Linux 2 6 32-754 50 1 el6 x86_64  O/S, our agent advance configuration is set as follows for agent running on RHEL6:

<agent-config>
<quota>8000</quota>
<files-dir>.</files-dir>
<enable-system-capping>true</enable-system-capping> 
<system-percentage-limit>85</system-percentage-limit>
</agent-config>

PS, we are also getting the same message on :

Microsoft Windows Server 2012 R2 Standard Edition, 64-bit

 

Agent Advance Configuratiion:

<agent-config>
<quota>8000</quota>
<files-dir>.</files-dir>
<mssql-advanced-monitoring>1</mssql-advanced-monitoring>
<external-traffic-monitoring-in-kern>1</external-traffic-monitoring-in-kern>
<enable-system-capping>true</enable-system-capping>
<system-percentage-limit>85</system-percentage-limit>
</agent-config>

#ImpervaAgent

------------------------------
Alton Jones
Systems Engineer
Home Depot U.S.A., Inc.
Atlanta GA
------------------------------

There should be nothing wrong at all.  Can you confirm the DFS / Sonar / SecureSphere and Agent versions that you're running?  You're probably running v14.10+ on the server(s) and not on the agents.

See:

from the bottom half of:

https://docs.imperva.com/bundle/v14.12-dam-release-notes/page/84612.htm  

------------------------------
John Thompson
Presales Director
Imperva
San Diego CA
------------------------------

Hello John, Thank you for your response and pardon my late reply , we are currently running Sonar 4.6.b and agent version 14.5.0.30.0.622832 on RHEL6

we are planing to upgrade sonar to 14.11 very soon.

What agent version do we need to use once we upgrade sonar to 14.11 ?  

------------------------------
Alton Jones
Systems Engineer
Home Depot U.S.A., Inc.
Atlanta GA
------------------------------

please note: we are running imperva version 14.11.1.10

------------------------------
Alton Jones
Systems Engineer
Home Depot U.S.A., Inc.
Atlanta GA
------------------------------

Original Message:
Sent: 07-10-2023 14:10
From: Alton Jones
Subject: Monitoring Mode not provided

Hello John, Thank you for your response and pardon my late reply , we are currently running Sonar 4.6.b and agent version 14.5.0.30.0.622832 on RHEL6

we are planing to upgrade sonar to 14.11 very soon.

What agent version do we need to use once we upgrade sonar to 14.11 ?  

------------------------------
Alton Jones
Systems Engineer
Home Depot U.S.A., Inc.
Atlanta GA
------------------------------