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  • 1.  Monitoring Mode not provided

    Posted 07-02-2023 15:54

    Hello ,  Has anyone experienced the following message on the MX agent workbench under the monitoring column ?

     monitoring mode "not provided" 

    We are getting this message on agents running on Linux 2 6 32-754 50 1 el6 x86_64  O/S, our agent advance configuration is set as follows for agent running on RHEL6:

    <agent-config>
    <quota>8000</quota>
    <files-dir>.</files-dir>
    <enable-system-capping>true</enable-system-capping> 
    <system-percentage-limit>85</system-percentage-limit>
    </agent-config>

    PS, we are also getting the same message on :

    Microsoft Windows Server 2012 R2 Standard Edition, 64-bit

     

    Agent Advance Configuratiion:

    <agent-config>
    <quota>8000</quota>
    <files-dir>.</files-dir>
    <mssql-advanced-monitoring>1</mssql-advanced-monitoring>
    <external-traffic-monitoring-in-kern>1</external-traffic-monitoring-in-kern>
    <enable-system-capping>true</enable-system-capping>
    <system-percentage-limit>85</system-percentage-limit>
    </agent-config>


    #ImpervaAgent

    ------------------------------
    Alton Jones
    Systems Engineer
    Home Depot U.S.A., Inc.
    Atlanta GA
    ------------------------------


  • 2.  RE: Monitoring Mode not provided

    Posted 07-02-2023 16:29

    There should be nothing wrong at all.  Can you confirm the DFS / Sonar / SecureSphere and Agent versions that you're running?  You're probably running v14.10+ on the server(s) and not on the agents.

    See:

    https://docs.imperva.com/bundle/v14.12-database-activity-monitoring-user-guide/page/2989.htm

    from the bottom half of:

    https://docs.imperva.com/bundle/v14.12-dam-release-notes/page/84612.htm  



    ------------------------------
    John Thompson
    Presales Director
    Imperva
    San Diego CA
    ------------------------------

    Original Message


  • 3.  RE: Monitoring Mode not provided

    Posted 07-10-2023 14:11

    Hello John, Thank you for your response and pardon my late reply , we are currently running Sonar 4.6.b and agent version 14.5.0.30.0.622832 on RHEL6

    we are planing to upgrade sonar to 14.11 very soon.

    What agent version do we need to use once we upgrade sonar to 14.11 ?  



    ------------------------------
    Alton Jones
    Systems Engineer
    Home Depot U.S.A., Inc.
    Atlanta GA
    ------------------------------

    Original Message


  • 4.  RE: Monitoring Mode not provided

    Posted 07-10-2023 14:15

    please note: we are running imperva version 14.11.1.10



    ------------------------------
    Alton Jones
    Systems Engineer
    Home Depot U.S.A., Inc.
    Atlanta GA
    ------------------------------

    Original Message