Join Nick Moody and James Tanner, support leaders, for a deep dive into Imperva Support processes.
During this session, the team will provide all the information you need to make your engagements with the Imperva Customer Support Team as successful as possible.
An overview on how to engage effectively with Imperva support
Discover how to navigate our customer support portal to create your case when a technical issue arises
Gain understanding on prioritizing cases and adding severity levels
Guidance on when and how to escalate with Imperva support
Become a member of the Imperva support team, exploring what happens behind the curtain while resolving an issue
Learn about available tools, resources and troubleshooting information
Contact Information for Imperva Support and our recommended next steps for success
Don’t miss this opportunity to engage with our experts and learn how to get the best out of your support experience with Imperva, see you there!
P.S. Can’t attend the live webinar? No worries! Register anyway, and we’ll send you a recording of the session to enjoy at your convenience!
#Account Take Over